Summary
Overview
Work History
Education
Skills
About me
Timeline
Generic

Judy Palmer

Lubbock,TX

Summary

Dynamic and detail-oriented professional with extensive experience in customer service at The Western Game Room. Proven ability to enhance guest relations and resolve issues effectively. Skilled in cash handling and payment processing, consistently achieving high customer satisfaction through efficient service and teamwork. Adaptable and committed to maintaining a positive environment.

Overview

2026
2026
years of professional experience

Work History

Guest Service Representative

The Western Game Room
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.

Delivery Driver

Franklin Co
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.

Bartender

Pit Stop Bar
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Deli Manager

Town and Country Market
  • Assisted customers with redeeming tickets or points for prizes in a friendly manner.
  • Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
  • Enhanced customer experience by ensuring a clean and safe gaming environment.
  • Boosted Game Room revenue through effective up-selling of products and services.
  • Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.

Game Room Attendant

Bada Bing
07.2021 - 06.2025
  • Assisted customers with redeeming tickets or points for prizes in a friendly manner.
  • Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
  • Enhanced customer experience by ensuring a clean and safe gaming environment.
  • Boosted Game Room revenue through effective up-selling of products and services.
  • Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.

Guest Service Representative

Bodega
08.2019 - 07.2021

Attended to customers kept daily cash receipts and cleaned. Ended shift with accurate cash receipts.

Education

GED - All

Abernathy High School
Abernathy, TX

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented
  • Guest relations
  • Issue resolution
  • Payment processing
  • Flexible schedule
  • Property security
  • Cash handling experience
  • Shift change management
  • Teamwork and collaboration
  • Team building
  • Multitasking
  • Attention to detail

About me

I am a very honest realible person. I am 67 years old and retired but have learned retirement is not all it's made out to be. I'm raising 2 granddaughters and figured out my retirement from SS is not enough to cover the expenses for 2 teenage girls. I'm just looking for something part time to add a little to my SS. I've worked many different jobs I'm my 67 years and don't believe there is anything I can't learn to do.

Timeline

Game Room Attendant

Bada Bing
07.2021 - 06.2025

Guest Service Representative

Bodega
08.2019 - 07.2021

Guest Service Representative

The Western Game Room

Delivery Driver

Franklin Co

Bartender

Pit Stop Bar

Deli Manager

Town and Country Market

GED - All

Abernathy High School
Judy Palmer