Experienced in building and nurturing enduring client relationships, adept at fostering new connections. Skilled in negotiation and collaborating effectively with medical professionals to drive business growth.
Overview
15
15
years of professional experience
Work History
Clinical Liaison
Health First Home Care
11.2020 - Current
Cultivated productive relationships with referral sources, leading to increased admissions.
Conducted thorough assessments of patients medical histories, diagnoses, prognoses, medications, and treatment goals to determine eligibility for specific programs or services.
Collaborated with marketing efforts to showcase agency strengths and attract new referral sources from local physicians.
Increased patient satisfaction by effectively communicating with interdisciplinary teams and providing appropriate recommendations.
Served as a liaison between patients and their medical providers, advocating for coverage of necessary treatments and services.
Developed strong rapport with community partners by attending local health fairs, conferences, or networking events to promote Health First Home Care
Program Director
Sexual Assault Victim Services (SAVS)
04.2016 - 11.2020
Provided supervision to staff Victim Advocates, SANE Nurses, Helpline Advocates, and Volunteer Advocates
Conducted training on sexual assault, protocols, and FDLE evidence collection for law enforcement, hospitals, and social services agencies
Recruited Sexual Assault Nurse Examiners (SANE) who provide forensic exams
Maintained inventory and oversaw daily operation of sexual assault exam center
Primary contact for law enforcement, hospitals, and outside agencies seeking sexual assault forensic evidence collection (rape kits) or advocacy services for victims of sexual assault in Brevard County, Florida
Responsible for budgets, grants, and financial status of program
Coordinated and facilitated Sexual Assault Response Team (SART) quarterly meetings
Compiled and evaluated statistical data for the Certified Rape Crisis Center
Created, reviewed, and updated annual MOUs with community partners
Coordinated Sexual Assault Awareness month activities, updated agency social media pages, and attended community outreach events to raise awareness about the Women’s Center, sexual assault, and SAVS
Medical Social Worker
Nurse on Call
02.2013 - 10.2018
Provided medical social service evaluations for a home healthcare agency
Completed assessments ordered by physicians and rehabilitation centers to assess social service and mental health needs of homebound patients
Provided resources needed to assist patients and their families with appropriate referrals and case management services
Case Manager
Women’s Center of Brevard
01.2010 - 04.2016
Selected qualified candidates for the Transitional Housing program and completing all documentation required for the program. This included: income certifications, qualifying tenants, initial and recurring leases, rent collection, evictions, statistical reporting, and all other aspects of managing the tenants and housing program
Sole responsibility for maintaining all case files, budget allocations, and case notes for the Transitional Housing program per contract requirements
Provided weekly, ongoing case management services for all program clients
Coordinated needed services for clients including medical referrals, subsidized childcare, psychological assessments, and long-term housing
Secured donations for clients through community networking, charity events, fundraising, and agency promotion within the community
Health Care Aide at Alberta Health Services, Tofield Health Centre (Home Care)Health Care Aide at Alberta Health Services, Tofield Health Centre (Home Care)