Judy Ann Madarang
El Paso
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Humble Market Kitchen. Proven ability to enhance guest engagement and satisfaction through effective multitasking and menu memorization. Recognized for resolving customer complaints promptly, contributing to repeat business and a positive dining experience.
Overview
4
4
years of professional experience
Work History
Server
Humble Market Kitchen
01.2018 - 12.2019
- Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with team members to coordinate efficient service during busy shifts.
- Assisted in training new staff on menu items and service protocols.
- Resolved customer complaints promptly, contributing to positive dining experiences and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
Sales Associate
ABC Stores
01.2017 - 07.2019
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accurate billing and inventory management.
- Maintained merchandise displays, promoting seasonal promotions to increase customer engagement.
- Collaborated with team members to achieve sales targets and improve store performance.
- Monitored stock levels and communicated replenishment needs to management for optimal inventory control.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Nurse Aide
Partner in Care
04.2016 - 01.2018
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported medical staff during procedures by preparing equipment and supplies.
- Maintained cleanliness and organization of patient care areas to promote hygiene.
- Documented patient information accurately in electronic health records systems.
- Collaborated with team members to enhance patient care quality and efficiency.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Contributed to efficient healthcare team communication through accurate documentation of patient information and regular updates on their progress.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Provided compassionate end-of-life care for terminally ill patients while comforting grieving family members during difficult times.
Education
Liberal Arts
University of Hawai'i Maui College
Kahului, HIFashion Design
Maui High School
Kahului, HI05-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Menu memorization
Languages
English
Full Professional
Timeline
Server
Humble Market Kitchen
01.2018 - 12.2019
Sales Associate
ABC Stores
01.2017 - 07.2019
Nurse Aide
Partner in Care
04.2016 - 01.2018
Liberal Arts
University of Hawai'i Maui College
Fashion Design
Maui High School
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