Summary
Overview
Work History
Education
Skills
Timeline
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Julianne Lucero

Rio Rancho,NM

Summary

Dynamic professional with a proven track record at The McDermott Athletic Center, excelling in team leadership and customer service. Enhanced operational efficiency by mentoring staff and improving cash handling accuracy. Committed to fostering positive relationships and delivering exceptional service, ensuring a clean and organized environment for all patrons.

Overview

4
4
years of professional experience

Work History

Assistant Manager

The McDermott Athletic Center
11.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff and customers, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Housekeeper

Super 8 By Wyndham Drayton Valley
05.2021 - 08.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

West Las Vegas High School
Las Vegas, NM

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving

Timeline

Assistant Manager

The McDermott Athletic Center
11.2021 - Current

Housekeeper

Super 8 By Wyndham Drayton Valley
05.2021 - 08.2021

West Las Vegas High School

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Julianne Lucero