Jugoslav Djakovic
Largo
Summary
Results-driven owner with expertise in customer relations and operations management. Established efficient cleaning protocols that enhanced service quality and fostered strong client relationships, leading to increased customer satisfaction.
Overview
21
21
years of professional experience
Work History
Owner
Nick's Cleaning Service
Largo, FL
03.2009 - Current
- Established efficient cleaning protocols to enhance service quality and customer satisfaction.
- Trained and supervised staff in best practices for residential and commercial cleaning services.
- Implemented inventory management system to optimize supply usage and reduce costs.
- Developed client relationships through effective communication and personalized service offerings.
- Analyzed operational processes to identify areas for improvement and increase productivity.
- Managed day-to-day business operations.
Warehouse Sorter
CVS Pharmacy
Chicago, IL
08.2007 - 01.2009
- Operated hand-held scanners for accurate inventory tracking and sorting.
- Sorted and organized merchandise according to established protocols and specifications.
- Collaborated with team members to streamline workflow processes and enhance efficiency.
- Ensured compliance with safety regulations while handling products in high-volume environment.
- Assisted in maintaining cleanliness and organization of the warehouse facility to promote safety.
- Maintained a clean and organized work environment, ensuring safety standards were consistently met.
Newspaper Carrier
Closed
Chicago, IL
02.2005 - 01.2007
- Delivered newspapers consistently, ensuring timely distribution to subscribers.
- Maintained accurate delivery records to track customer requests and preferences.
- Adapted routes efficiently to accommodate changes in neighborhood layouts.
- Provided exceptional customer service by addressing subscriber inquiries and concerns.
- Ensured safe driving practices while navigating various weather conditions and road situations.
Education
High School Diploma -
Third October
Serbia06-1984
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Personnel management
- Business development
Languages
English
Limited Working
Serbian
Native or Bilingual
Timeline
Owner
Nick's Cleaning Service
03.2009 - Current
Warehouse Sorter
CVS Pharmacy
08.2007 - 01.2009
Newspaper Carrier
Closed
02.2005 - 01.2007
High School Diploma -
Third October