Julee Kornegay
Hilliard,FL
Summary
I bring over 15 years of experience to the table that spanned from 1993 through 2008, now adding March 2022- current. I have worked in many areas of the medical office such as front desk, telephones, medical transcription, medical records, telephone triage, insurance authorizations, posting of insurance payments and medical coding and billing, and referral trouble shooting. My gap in employment is a result of being a full time stay at home mother. I am excited to get back into the workforce as this next season in life sees fit. Thank you for your time in reviewing my resume. I have now been at Conviva care center for over a year and I’m looking forward to expanding my knowledge and skills. Thank you once again for your time and consideration with my résumé.
Overview
31
31
years of professional experience
Work History
Patient Financial Advocate II
Baptist Medical Center Jacksonville
Jacksonville, FL
05.2024 - Current
- Assisted patients with completing necessary paperwork for insurance coverage and reimbursement.
- Provided financial counseling to patients regarding their payment options.
- Educated patients on the importance of understanding their health insurance benefits.
- Researched various healthcare billing issues and determined appropriate solutions.
- Advised patients on eligibility requirements for government assistance programs.
- Analyzed patient accounts to ensure accuracy of charges, payments, and adjustments.
- Collaborated with medical staff to determine the best plan of action for resolving billing disputes.
- Negotiated payment arrangements with insurance companies and third-party payers.
- Prepared detailed reports summarizing patient account activity and financial status.
- Maintained accurate records of all communication between patients and providers.
- Reviewed patient bills prior to submission to identify discrepancies or errors.
- Responded promptly to customer inquiries regarding billing and payment issues.
- Ensured compliance with federal, state, and local laws governing healthcare billing practices.
Patient Access Representative
Baptist Medical Center Nassau
Fernandina Beach , FL
07.2023 - 05.2024
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
- Responded to patient inquiries regarding billing or financial matters.
- Ensured accuracy of all data entered into computer system.
- Scanned documents into electronic medical records system.
- Created new patient accounts in EMR system as needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Assisted with preparing daily cash reports for accounting department.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Resolved discrepancies between hospital systems and third party payers.
- Provided assistance to internal departments when needed.
Health Information Management Specialist
Conviva Care Center
Callahan, FL
03.2022 - 07.2023
- Responsible for indexing medical records within the chart. Responsible for all medical records, request hospital records etc. Responsible for running daily reports of hospital, discharges, and admissions.
- As health information management liaison in our office, I am responsible for assisting and navigating referral questions and issues. I am also responsible for all stat referral request from the providers in office.
- I also fill in at the front desk, answer telephones, make appointments verify insurance schedule, patients referral appointments, prepare charts for the following day
- I assist patients in getting stat and urgent referrals processed through our referral que.
- Having done medical transcription, medical records, medical coding and billing front desk back office. I certainly understand the full process of start to finish with patient care and coordination.
Nassau County Substitute Teacher
Nassau County School Board
Fernandina Beach, FL
09.2018 - 06.2020
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Engaged students in discussions to promote interest and drive learning.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Medical Billing and Coding
Regional Consultants in Hematology and Oncology
Jacksonville, FL
06.2003 - 08.2008
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Assigned procedure and diagnosis codes for insurance billing using [Software].
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Verified final claim submissions by comparing account charges with documentation.
- Received, organized and maintained all coding and reimbursement periodicals and updates.
- Recorded, stored and reported medical coding information to create statistics of healthcare encounters.
Medical Coding and Billing Specialist
Family Care Specialists
Belleview , FL
01.2002 - 02.2003
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Communicated with healthcare personnel, including practitioners to promote accuracy.
- Assigned procedure and diagnosis codes for insurance billing using [Software].
- Interpreted medical reports to apply appropriate ICD-9, CPT-4 and HCPCS codes.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Medical Coding and Billing Specialist
Largo Medical Center
Clearwater, FL
03.2000 - 01.2002
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Acted as liaison between business department, billers and third party payers in resolving billing and reimbursement accuracy.
Front Office Receptionist
East Tennessee Heart Consultants
Knoxville, TN
10.1998 - 12.2000
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Greeted incoming patients and verified paperwork to manage smooth intake processes.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
Medical Transcriptionist
Morton Plant Hospital, Baycare Health System
Clearwater, FL
06.1996 - 07.1998
- Demonstrated extremely fast and accurate typing abilities.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Made corrections when needed to grammar, spelling and syntax.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Edited drafts originating from speech recognition software to eliminate errors and improve flow.
Front Desk Associate
Thomas Langley Medical Center
Sumterville, FL
11.1993 - 06.1996
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed guest check-in and check-out procedures, reservations and payments.
- Verified and collected client payments.
- Responded to customer complaints, collaboratively troubleshooting to devise solutions.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Education
High School Diploma -
South Sumter High School
Bushnell, FL06.1993
Some College (No Degree) - Nursing A.S.
St Petersburg Junior College
Clearwater, FLSkills
- Team player
- Organizational skills
- MS Office
- Analytical
- Customer service
- Communication
- Compliance
- Results-focused
- Problem Resolution
- Conflict Resolution
Timeline
Patient Financial Advocate II
Baptist Medical Center Jacksonville
05.2024 - Current
Patient Access Representative
Baptist Medical Center Nassau
07.2023 - 05.2024
Health Information Management Specialist
Conviva Care Center
03.2022 - 07.2023
Nassau County Substitute Teacher
Nassau County School Board
09.2018 - 06.2020
Medical Billing and Coding
Regional Consultants in Hematology and Oncology
06.2003 - 08.2008
Medical Coding and Billing Specialist
Family Care Specialists
01.2002 - 02.2003
Medical Coding and Billing Specialist
Largo Medical Center
03.2000 - 01.2002
Front Office Receptionist
East Tennessee Heart Consultants
10.1998 - 12.2000
Medical Transcriptionist
Morton Plant Hospital, Baycare Health System
06.1996 - 07.1998
Front Desk Associate
Thomas Langley Medical Center
11.1993 - 06.1996
High School Diploma -
South Sumter High School
Some College (No Degree) - Nursing A.S.
St Petersburg Junior College
Similar Profiles
Angel RussellAngel Russell
Release of Information Specialist at Baptist Medical Center JacksonvilleRelease of Information Specialist at Baptist Medical Center Jacksonville
Lovelyn MortimerLovelyn Mortimer
Registered Nurse at Baptist Medical Center JacksonvilleRegistered Nurse at Baptist Medical Center Jacksonville
Jennifer DavilaJennifer Davila
Sterile Compounding Pharmacy Tech at Baptist Medical Center JacksonvilleSterile Compounding Pharmacy Tech at Baptist Medical Center Jacksonville