Julee White
Kansas City,MO
Summary
Results-driven leader with a track record of resolving customer complaints efficiently and fostering strong relationships that drive repeat business. Strong abilities with training and supporting team members, enhancing overall performance and operational efficiency. Committed to delivering high-quality customer service and innovative solutions.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
TruGreen Lawn Care
Lee's Summit, Missouri
02.2026 - Current
- Resolved customer complaints and provided effective solutions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with lawn care inquiries and scheduled services to ensure timely solutions.
- Educated clients on lawn maintenance techniques and services to enhance their overall satisfaction.
- Developed strong customer relationships that fostered repeat business and loyalty.
Kitchen Manager
Casey's
Kansas City, MO
10.2025 - 12.2025
- Managed kitchen operations ensuring compliance with health and safety standards.
- Supervised kitchen staff, training and supporting them to ensure seamless daily operations.
- Coordinated inventory management and ordered supplies to meet menu item demands.
- Implemented food prep processes to streamline workflow and increase service efficiency.
- Ensured quality control of food items before service to maintain standards.
- Enforced cleanliness and organization in the kitchen environment consistently.
Trainer
Hallmark
Liberty, MO
05.2023 - 09.2025
- Partnered with management to identify training needs and develop customized solutions.
- Assessed training effectiveness and employee comprehension to enhance learning outcomes.
- Utilized learning management systems to track participant progress and engagement levels.
- Guided new trainers on instructional techniques and best practices to elevate training quality.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Inventory Control Specialist
Staples Fulfillment Center
Kansas City, MO
08.2022 - 05.2023
- Monitored inventory levels, ensuring accurate stock availability and organized storage to support operational needs.
- Conducted regular audits to verify inventory accuracy, identifying discrepancies to maintain integrity of stock records.
- Investigated and resolved variances with inventory records, enhancing accuracy and reliability of inventory data.
- Utilized warehouse management systems to track product movements efficiently.
- Trained new staff on inventory control procedures and safety guidelines.
Order Processor
Hallmark
Liberty, MO
09.2016 - 08.2022
- Reviewed customer orders for accuracy in product, quantity, and pricing to minimize errors.
- Processed customer orders through Hallmark's inventory management system to ensure timely fulfillment.
- Pulled correct product from inventory to pack into appropriate box for customers.
- Operated handheld scanners and computer terminals to accurately document inventory updates.
- Placed orders onto conveyor belts to move to the next department for further processing.
Shift Leader
Pizza Hut
Independence, MO
05.2015 - 09.2016
- Supervised daily operations, enhancing service delivery and boosting customer satisfaction.
- Resolved customer complaints and issues promptly, maintaining high service standards.
- Trained and mentored staff on company policies and procedures.
- Monitored food safety practices to comply with health regulations.
- Assisted employees in completing tasks during peak periods, ensuring smooth operations.
Education
GED -
GED
Kansas City, MO04-2015
Skills
- Script adherence
- Customer education
- Typing proficiency
- Employee training
- Problem solving
- Group and individual instruction
- Inventory management
- Compliance monitoring
- Effective communication
- Time management
- Empathy and patience
- Food safety compliance
- Customer relationship management
- Team leadership
- Supply ordering
- Foodservice operations
- Sanitation
- Multitasking
- Time management abilities
- Managing deliveries
- Money handling
- Active listening
Timeline
Customer Service Representative
TruGreen Lawn Care
02.2026 - Current
Kitchen Manager
Casey's
10.2025 - 12.2025
Trainer
Hallmark
05.2023 - 09.2025
Inventory Control Specialist
Staples Fulfillment Center
08.2022 - 05.2023
Order Processor
Hallmark
09.2016 - 08.2022
Shift Leader
Pizza Hut
05.2015 - 09.2016
GED -
GED