Juleesa Hunley
Terry,MS
Summary
Customer-focused professional with strong communication and interpersonal skills. Dependable and adaptable in fast-paced environments, fostering positive relationships to enhance customer experiences. Committed to teamwork and continuous learning, ensuring a welcoming and efficient service that contributes to organizational success.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Team Member Trainer
McAlister's Deli
Byram, USA
08.2022 - Current
- Worked front counter, drive thru, and other areas such as kitchen
- Worked with POS system to place order, managed bills, and handled complimentary items
- Provided customer service and trained new team members each month
- Developed training materials for new employee onboarding at a fast-paced deli environment.
- Mentored staff in effective communication and teamwork within a diverse workforce.technology skills ,great at communication with customers
Hospitality Host
Chick-Fil-A Restaurants
Byram, USA
05.2021 - 12.2022
- Greeted customers and took orders on POS and IPAD
- Greeted customers, took orders using POS and iPad, ensuring efficient service
- Assisted customers with purchases, locating items, and enrolling in reward program
- Delivered customer service and trained new team members to enhance team performance.
Education
High School Diploma -
Hinds Community College
MS 06.2022 - 06.2026
Skills
- POS system operation
- Customer service experience
- Restaurant experience
- Food service
- Guest services
- Sales coaching
- Technical training
- Technical proficiency
- Data organization
- Creative problem solver
- Time management
- Team collaboration
- Works well with others
- Active listening
- Cash drawer operations
- Technical skills
Timeline
Team Member Trainer
McAlister's Deli
08.2022 - Current
High School Diploma -
Hinds Community College
06.2022 - 06.2026
Hospitality Host
Chick-Fil-A Restaurants
05.2021 - 12.2022