Jules Johns
Romeoville,IL
Summary
- New Esthetician who thrives on enhancing and bringing out the natural beauty of clients and advocating for skin wellness.
- Committed to staying on top of the latest industry trends and advancements to provide the best results customized to each client's unique needs.
- Skilled in creating connections with clients through customized consultations and teaching them about the importance of skincare regimens.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Naperville, IL
04.2022 - Current
- Prepare and serve specialty coffees and teas, while suggesting pastries and beverage upgrades to customers for an enhanced experience
- Handle high volume orders while maintaining efficient preparation of drinks and quality service
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Bakery Clerk/ Barista
Target
Naperville, IL
03.2021 - 04.2022
- Listened to guests to understand needs and help each person select optimal products and services
- Be able to quickly adapt to new environments and different work loads across the store
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Lead
Smoothie King
Lockport, IL
01.2020 - 03.2021
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Universal Spa Training Academy
Downers Grove, IL01.2023
True U Education
Chicago, IL01.2023
Skills
Customer Service
Upselling
Health and Safety
Facials
Chemical peels
Microdermabrasion
Waxing
Lash and Brow Tinting
Lash Lifting and Eyebrow Lamination
Dermaplaning
Timeline
Barista
Starbucks
04.2022 - Current
Bakery Clerk/ Barista
Target
03.2021 - 04.2022
Shift Lead
Smoothie King
01.2020 - 03.2021
True U Education
Universal Spa Training Academy