Juli-Anna Jenkins
Old Town
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
9
9
years of professional experience
Work History
Office Manager
Gatorgas LP Inc
07.2023 - 08.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Front Desk Receptionist
Martin Kids Dental Health Team
10.2022 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Office Clerk
Gatorgas LP Inc
12.2018 - 03.2022
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Processed payments over the phone and in person
- Scheduled propane deliveries and service calls
- Organized daily work/tasks for drivers and service technicians
- Printed tickets for deliveries/service calls
Office Clerk
Dixie County Supervisor Of Elections
08.2018 - 12.2018
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Server/Food Prep
Max & Rubys Boiling Pot
12.2015 - 07.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Dixie County High School
Cross City, FL05.2018
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Clear oral/written communication
- Billing
- Bookkeeping
- Document Management
- Credit and collections
- Mail handling
- Typing Skills
Timeline
Office Manager
Gatorgas LP Inc
07.2023 - 08.2024
Front Desk Receptionist
Martin Kids Dental Health Team
10.2022 - 07.2023
Office Clerk
Gatorgas LP Inc
12.2018 - 03.2022
Office Clerk
Dixie County Supervisor Of Elections
08.2018 - 12.2018
Server/Food Prep
Max & Rubys Boiling Pot
12.2015 - 07.2018
High School Diploma -
Dixie County High School