Leonela Lopez
Midvale,UT
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
La Family Cafeteria
11.2020 - 06.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Physical Therapist Assistant
National University Of Cordoba
02.2019 - 12.2019
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Monitored patient progress and adapted treatment plans to reflect changes.
- Improved patient mobility using passive and active therapeutic exercises.
- Educated families and caregivers on treatment programmes for improved at-home support.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
Education
No Degree - Physical Therapy (Pre-Physical Therapy)
University National of Cordoba
Cordoba, Argentina12.2019
High School Diploma -
Ipem 157 Pte. Sarmiento
Cordoba, Argentina12.2010
Skills
- Customer Satisfaction
- Work Task Prioritization
- Food and Beverage Experience
- Therapist Assistance
- Massage Therapy
Timeline
Customer Service Cashier
La Family Cafeteria
11.2020 - 06.2023
Physical Therapist Assistant
National University Of Cordoba
02.2019 - 12.2019
No Degree - Physical Therapy (Pre-Physical Therapy)
University National of Cordoba
High School Diploma -
Ipem 157 Pte. Sarmiento
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