Julia A. Murphy
Garland
Summary
Detail-oriented Manager offers more than 25-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills. My customer service skills top notch and are one of my best qualifications
Professional with experience in overseeing operations and driving results. Skilled in team collaboration, problem-solving, and adapting to changing needs. Strong background in resource management, staff training, and performance optimization. Known for reliability and focus on achieving organizational goals.
Overview
32
32
years of professional experience
Work History
Area Supervisor Child Nutrition
Richardson ISD
Richardson, TX
07.2023 - Current
- Oversee 9 Cafeterias
- Audit and ensure all state guidelines are followed
- Ensure all HACCP and health departments guidelines are followed
- Ensure all kitchens are within labor and food costs
- Staff each kitchen to meet meals per labor hour guidelines
- Coach and Counsel employees
- Complete all hiring procedures
Assistant Manager
McAlister's Deli
Wylie, TX
12.2022 - Current
- Promoted safe working conditions by monitoring safety procedures and equipment
- Trained new employees to perform duties
- Delegated work to staff, setting priorities and goals
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences
- Resolved problems or concerns to satisfaction of involved parties
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
- Supervised activities of dining room staff to maintain service levels and support guest needs
Kitchen Manager/Childcare provider
Cornerstone Private School
06.2008 - 08.2012
- Responsible for ordering of all food, small wares, and paper products
- Responsible for all cooking, serving, and menu planning
- Responsible for following government guidelines for food service to children
- Responsible for following all state mandated guidelines for food service
- Follow all health department guidelines
- Set and maintain all inventory par levels
- Responsible for weekly and yearly inventory
- Help in classroom when needed
- Interact with children all day
- Drove the daycare van to each school daily to pick up kids
Teller
Inwood National Bank
01.2008 - 06.2008
- Greeting customers
- Handling customer transactions
- Maintaining accuracy in all banking transactions and reports
- Dual control over all vault procedures
- Responsible for accuracy of personal drawer
General Manager
Logan's Roadhouse
Sherman, Texas
02.2004 - 04.2007
- Was primarily responsible for the opening of a brand new restaurant
- Made all personnel decisions including hiring, termination, and suspension
- Served as Training General Manager for new managers
- Store was training store for the new hires of managers
- Responsible for the development of in-store management team
- Responsible for maintaining food safety and adherence to all state and federal laws and regulations
- Arranged local vendor contracts including liquor, fresh produce, preventative maintenance, and landscaping
- Established inventory levels and reorder points
- Interacted with local government officials to obtain liquor license
- Managed labor costs, liquor and food inventory, production, Profit & Loss, declining budgets, payroll, HR issues, transmittal of invoices to the corporate office, interacted daily with guests, and all other daily restaurant activities
Assistant Manager/Assistant General Manager
Logan's Roadhouse
Dallas, Texas
11.1999 - 01.2004
- Departmental manager over the various areas of responsibility including bar, kitchen, hosts, and servers
- Assisted the general manager with weekly inventories
- Interacted with guests on a daily basis
- Any other duties assigned by the general manager
Shift Manager
Spaghetti Warehouse
Dallas, Texas
07.1996 - 10.1999
- Interacted with guests on a daily basis
- Served as bar manager for a period of time
- Training manager
- Assisted with catering responsibilities
- Any other duties assigned by the general manager
Server / Corporate Trainer / Key Hourly
Spaghetti Warehouse
Plano, Texas
09.1993 - 06.1996
- Opened the store as a server
- Was a server, cashier, hostess, bartender
- Recommended by the general manager for corporate trainer position
- Traveled to stores nationwide to train staff on a new computer system
Education
Ogle Beauty College
06.1995
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Collin County Community College
High School Graduate - undefined
Mt. Pleasant High School
01.1991
Skills
- Microsoft Outlook
- Microsoft Word
- Performance Tracking and Evaluation
- Sales Monitoring
- Verbal and Written Communication
- Employee Development
- Problem Resolution
- Budget Management
- Microsoft Excel
- Team Leadership
- Product and Service Knowledge
- Onboarding and Orientation
- Cost Control
- Training and Development
- Managing Operations and Efficiency
- Customer Relations
Timeline
Area Supervisor Child Nutrition
Richardson ISD
07.2023 - Current
Assistant Manager
McAlister's Deli
12.2022 - Current
Kitchen Manager/Childcare provider
Cornerstone Private School
06.2008 - 08.2012
Teller
Inwood National Bank
01.2008 - 06.2008
General Manager
Logan's Roadhouse
02.2004 - 04.2007
Assistant Manager/Assistant General Manager
Logan's Roadhouse
11.1999 - 01.2004
Shift Manager
Spaghetti Warehouse
07.1996 - 10.1999
Server / Corporate Trainer / Key Hourly
Spaghetti Warehouse
09.1993 - 06.1996
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Collin County Community College
High School Graduate - undefined
Mt. Pleasant High School
Ogle Beauty College