Summary

Work History

Education

Skills

Certification

Languages

Timeline

Additional Information

Awards

Laura M. Arnold

Sunset Beach,USA

Summary

Results-driven clerical professional with a solid background in maintaining high standards and delivering impactful results. Effectively managed and streamlined office processes and supported team collaboration to meet dynamic business needs. Consistently managed office operations, including scheduling, filing, and data entry, contributing to improved efficiency. Reliable, adaptable, and proficient in multitasking and organizational skills essential for this role. Demonstrated proficiency in Microsoft Office Suite and effective communication skills to enhance team productivity.

Work History

Child Nutrition Assistant

Brunswick County Schools

04.2023 - 06.2024

Delivered excellent customer service while preparing and serving food in a fast-paced environment, ensuring positive stakeholder interactions.
Maintained accurate records and inventory, supporting efficient operations and compliance with regulations.
Handled and recorded financial transactions, ensuring accuracy and adherence to policies.
Promoted safety and sanitation practices, contributing to a professional and organized workspace.

Equity and Employee Relations Specialist

Fairfax County Public Schools

05.2016 - 06.2021

Conducted confidential investigations and managed sensitive information in compliance with organizational policies.
Scheduled and coordinated meetings and appointments, ensuring timely communication with stakeholders.
Provided customer-focused support, addressing inquiries and resolving concerns efficiently.
Utilized Microsoft Teams and Outlook to enhance communication and operational efficiency.

Financial Analyst

Fairfax County Public Schools

10.2011 - 05.2016

Conducted audits and ensured compliance with labor standards, maintaining accurate records and documentation.
Prepared and distributed detailed reports, supporting decision-making and organizational compliance.
Provided training on compliance topics, enhancing staff understanding of procedures.

Business Operations Technical Specialist

Fairfax County Public Schools

08.2005 - 10.2011

Provided consultative support and resolved customer inquiries regarding time and attendance procedures.
Maintained and managed records, ensuring accuracy and accessibility for staff and management.
Developed and delivered training materials to improve operational efficiency and staff knowledge.

Patient Care Assistant (PCA) - Part Time

Hayfield Medical Center

04.2008 - 11.2008

Scheduled patient appointments and communicated changes to patients, staff, and physicians in a timely manner.
Verified insurance coverage and explained benefit information and patient liability using clear communication.
Provided front desk support and maintained professionalism in patient interactions.

Assistant Manager Part Time

Let's Dish

11.2005 - 03.2007

Supervised and evaluated food service personnel, ensuring efficient daily operations and high-quality customer service.
Managed work schedules, timecard submissions, and inventory, supporting smooth business operations.
Handled financial reconciliations and maintained accurate records.

Business Operations Assistant/Finance Assistant

Fairfax County Public Schools

07.1995 - 08.2005

Maintained and reviewed financial records for audit purposes, ensuring accuracy and compliance.
Entered data for statistical analysis of personnel and equipment expenses.
Provided customer service on payroll processing and compliance with state laws.

Fiscal Assistant I/II

Virginia Department of Transportation

12.1988 - 07.1995

Ensured accurate preparation of accounting reports for receipts and disbursements.
Supervised and evaluated employees, fostering collaboration and efficiency in the workplace.

Education

Human Resources and Accounting (College) -

Northern Virginia Community College

Annandale, VA

09.1988 - 12.1990

Skills

Customer service
Appointment scheduling
Medical terminology
Record keeping
Confidential information handling
Phone etiquette
Data entry
Administrative experience
Microsoft Outlook
Report preparation
Attention to detail
Financial transaction processing

Problem-solving
Calendar management
Complaint handling
Planning and coordination
Program management
Materials preparation
Documentation and recordkeeping
Training material development
Employee relations
Public speaking
Group and individual instruction
Clear communication

Certification

Driver's License

Languages

English

Native or Bilingual

Timeline

Child Nutrition Assistant

Brunswick County Schools

04.2023 - 06.2024

Equity and Employee Relations Specialist

Fairfax County Public Schools

05.2016 - 06.2021

Financial Analyst

Fairfax County Public Schools

10.2011 - 05.2016

Patient Care Assistant (PCA) - Part Time

Hayfield Medical Center

04.2008 - 11.2008

Assistant Manager Part Time

Let's Dish

11.2005 - 03.2007

Business Operations Technical Specialist

Fairfax County Public Schools

08.2005 - 10.2011

Business Operations Assistant/Finance Assistant

Fairfax County Public Schools

07.1995 - 08.2005

Fiscal Assistant I/II

Virginia Department of Transportation

12.1988 - 07.1995

Human Resources and Accounting (College) -

Northern Virginia Community College

09.1988 - 12.1990

Additional Information

Authorized to work in the US for any employer