Raquel Corchado
Fayetteville,NC
Summary
Experienced Food Service Supervisor bringing demonstrated success in developing and motivating strong restaurant teams to assist [Number] customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Talented leader offering over 8 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. Caring and skilled Clerk passionate about positively impacting programs and helping participants by providing expert support. Familiar with Microsoft, windows 10 and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Food Bank Volunteer willing to sacrifice personal time and dedicated to helping destitute population. Goes extra mile to feed hungry and give back to community. Highly organized and focused on keeping food bank running smoothly and efficiently. Diligent Food Preparation Worker helping serve up high quality meals through fine attention to detail and proactive customer service. Skilled at inventory management and restocking to keep food items fresh and readily accessible for cooking. Enforces strict sanitation practices to meet regulatory compliance standards. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Child Nutrition Assistant
Cumberland County Schools
Fayetteville, NC
08.2021 - Current
- Processed dietary restrictions needed from school to vendor.
- Assisted child nutrition director with procurement research and acquisition.
- Worked alongside director to close month-end invoices for federal and state reimbursements.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Maintained high personal grooming standards and uniform presentation.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Pushed, pulled and transported large loads and objects.
- Lifted and carried heavy materials.
- Adhered to social distancing protocols and wore mask or face shield.
- Developed team communications and information for meetings.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Maintained energy and enthusiasm in fast-paced environment.
Food Service Supervisor
Compass Group
Siler City, North Carolina
03.2020 - 06.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supply.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and increase efficiency in different areas.
- Ordered new supplies and food to maintain service levels.
- Established and managed team schedules and shift assignments.
- Resolved challenging customer complaints to satisfaction, promoting brand loyalty, and maximizing repeat business.
- Oversaw grill, stove, and oven and cleaned all equipment after every shift.
- Monitored food preparation, production, and plating for quality control.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Hired, trained, and managed all kitchen staff, including employee development, issuing disciplinary action, and conducting performance reviews.
- Directed activities of a team of skilled kitchen workers preparing and serving meals.
- Controlled food costs and managed inventory.
- Set and oversaw weekly and special event menu plans.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Developed recipes and menus by applying an understanding of market demand and culinary trends,
- Managed day-to-day activities of 13 employees in Cafeteria establishment, fostering an inspiring atmosphere to optimize employee experiences.
- Accurately completed end-of-day financial tasks worth over $2000 of cash and card transactions daily.
- Managed ingredients and food product use by assessing availability, customer traffic, and popularity of items resulting in 10% food waste reduction.
- Limited portion sizes and used garnishes to control food costs.
- Helped general management develop prices based on inventory costs and portion sizes.
Food Service Worker
Service Source Inc.
Fayetteville, NC
12.2018 - 03.2020
- Strategically plated hot meals and salads in aesthetically pleasing arrangements.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Cleaned walls, fans and drains in bakery coolers, display cases and work area.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Greeted customers at deli counter to fulfill requests and answer questions.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Cleaned and sanitized work areas throughout hours of operation and at close of business.
- Circulated kitchen area to receive work assignments from Shift Leaders and identify support tasks.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Inspected equipment such as refrigerators and warming lamps every 2 hours to check compliance with safe operating levels.
- Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Sanitized dining ware and kitchen equipment according to health code standards.
Manager-in-Training
Circle K
Fayetteville, NC
03.2014 - 12.2018
- Recruit, hire, and train positive, enthusiastic employees, ensuring excellent,.
- Develop, manage, and assign tasks appropriately to ensure the site is clean, adequately stocked, organized, and well kept based on Company standards Maintain a professional and supportive image among subordinates and supervisors.
- LANGUAGES Schedule employees within Company guidelines to maximize customer service and maintain the site image.
- Bilingual in Spanish Implement non-discriminatory related management skills while hiring, training, counseling, motivating, and separating employees.
- Develop positive and professional relationships with all suppliers Promote excellent service and resolve customer complaints in a timely, professional manner.
- Promote and ensure a safe, positive public image within the neighboring community.
- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits Budget and forecast P&L lines, as well as understand and manage merchandise margins Safeguard and account for all money received and disbursed.
- Perform all other financial analysis necessary to maximize sales and net profits.
- Ability to use a computer, or acquire those skills necessary to use a computer on-site, which includes analysis of reports, inventory control, cash control, counseling notices.
- Performs approximately all work indoors but will be required to work outside to clean parking lots, gas pumps, take out garbage, etc.
- Managed scheduling for 10 employees to ensure optimal productivity.
- Enforced established payroll-related policies, procedures, and regulations, and adherence to company and governmental policies.
- Monitored daily banking transactions.
- Assisted the general manager in operation and oversight of the entire department, including cash and products.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Daycare Owner
Hope and Dreams Day Care
Meriden, CT
05.2006 - 02.2014
- Implemented and oversaw activities centered on promoting learning and imaginative play.
- Read stories to children, facilitated discussions, and tied books into learning opportunities.
- Managed administrative program tasks such as taking attendance, updating logs, and tracking supplies.
- Kept children safe and secure at all times.
- Established and maintained safe, supportive, and welcoming environments for children of all backgrounds.
- Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
- Helped prepare meals, snacks, and refreshments for children, accounting for individual dietary needs and restrictions.
- Assisted children in the development of social, communication, and problem-solving skills.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Provided nurturing and appropriate environment for children ranging in age from 6 weeks to 13 years old.
- Taught children how to complete basic crafts such as paintings, drawings, and decorations.
- Provided exceptional care to groups of up to 9 children between ages 6 weeks and 13 years old.
- Cleaned toys, play equipment, dishes, and other surfaces to keep facility sanitary.
- Discussed new developments, misbehavior, and concerns with parents or guardians.
- Maintain organized and clean classrooms and work areas.
- Balanced schedules to provide optimal rest, play, and educational periods.
- Communicated with parents or guardians about daily activities, behaviors, and upcoming events.
School Bus Driver
New Britain Transportation Company
Meriden, CT
08.2003 - 05.2006
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Obeyed federal, CT and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Cleaned bus interior often to maintain professional appearance and reinforce positive school image.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
Maintenance Worker
Atlas Aero
Meriden, CT
12.2001 - 06.2003
- Maintenance of building and minor repairs
- Assembly to Airplane parts Soldering and molding components Delivery to of Parts to varies of companies
- Fixed building systems and structures to finalize repair work with professional finishes
- Cleaned and restored building interiors damaged by fire, smoke or water Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured
- Cleaned restrooms using ammonia and other chemicals to minimize the spread of germs
- Removed snow from sidewalks, driveways, and parking areas by applying [rock salt] chemicals
- Collected and removed trash , Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional Vacuumed rugs and carpeted areas in.
- Lobbies and corridors Secured all doors and windows after hours to prevent theft and trespassers.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Child Care Assistant
ABC DayCare
Meriden, CT
11.2001 - 11.2002
- Transport children to and from school Assist in prepping food and Maintenance of facility
- Assist in story time and Naps Customer service with Parents and daily reports
- Used clear communication and professionalism to develop constructive relationships with families
- Promoted language development skills through reading and storytelling
- Instructed children in health and personal habits including eating, resting and toilet habits Improved group and individual behavior with positive management strategies
- Secured indoor and outdoor premises to protect children under care Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions
- Balanced schedules to provide optimal rest, play and educational periods Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary
- Taught children personal care behaviors, including toilet training and feeding
- Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping classroom clean with diligent attention to each support task Created daily lesson plans for activities.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Assembly Line Worker
TI Group Automotive
Meriden, CT
07.1997 - 11.2001
- Assembly and inspections of fuel pumps
- Material Handling lifting of over 25 lbs Picking and Packing
- Certified in 5S
- Maintenance of work area Inspected and tested final products to verify conformance to established tolerances
- Formed assemblies and sub assemblies using [soldering] Positioned and aligned components to complete accurate assembly work
- Supported quality assurance by visually inspecting items and removing defect parts.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Sampled and tested final products to check conformance with production tolerances.
- Assisted quality assurance by visually inspecting items and removing defective parts.
Intake Certification Specialist
New Opportunities Of Greater Meriden
Meriden, CT
10.1993 - 07.1995
- Monitored multiple databases to keep track of all company inventory.
- Controlled the release of proprietary and confidential information for general client lists.
- To be a liaison in the community by attending various fundraising, festive, and informative events To accurately input data and other pertinent information into the computer, verify input, and submit as directed, which results in timely completion of applications, reports, and services to the community T
- He inputting, reviewing, completion, and submission of data daily is what accomplishes this.
- To advocate and/or mediate utility services on clients/customer's behalf, which results in reduced monthly arrangements, reconnection of services, or more households being placed in forgiveness and matching payment plans.
- To prepare monthly statistics for reports when necessary, which results in the timely submission of reports to the proper people and sources.
- Collecting data on a daily and weekly basis is what accomplishes this task.
- To assume other job tasks and functions within the Department as needed, which results in a continued e ort to provide community services and timely submission of data and reports.
- When this occurs directions are given from the supervisor on an as-needed basis to accomplish these tasks.
- Oral and written communications and Computer knowledge.
- Maintained a positive attitude and electively de-escalated clients during crises.
- Determined whether clients should be counseled or referred to other specialists Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Called applicants to set up appointments and explain benefits processes.
- Information and transfer calls to the desired person.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Received, reviewed and evaluated various documents for certifications.
- Navigated documentation to identify qualifications.
- Maintained composure in stressful situations, confrontations, interviews and records searches.
Education
Early Childhood Development - Early Childhood Education
Regent University
Virginia Beach, VA06.2025
Diploma -
Dewitt Clinton High School
Bronx, NY06.1992
Skills
- Prepare meals
- Administrative
- Microsoft Excel
- Budget
- Pay Roll
- Resolve customer complaints
- Product management
- Customer satisfaction
- Menu Development
- Kitchen Staff Coordination
- Schedule Management
- Food production management
- Data Entry
- Training employees
- Bilingual Spanish
- Inventory
- Management skills
- Employee training
- Sanitizing understanding
- First Aid/CPR
- Portion Control
- Staff supervision
- POS systems
- Customer service
- Merchandising
- Cash Handling
- Quality assurance understanding
- Inventory management
- Stocking and replenishing
- Safe handling
- Food preparation and safety
- Recipes and menu planning
- Plating
- Commanding leadership style
- Food spoilage prevention
- Special requests
- Menu development
- Catering background
- Sanitation guidelines
- Budgeting
- Safety Meetings
- Basic Computer Skills
- Customer Orders
- Solving Problems
- Accurate Record Keeping
- Maintenance
- Counseling
- Production records
- Portioning
- Food preservation and storage methods
- Teamwork
- Multitasking abilities
- Conflict resolution
- Proficient hearing
- Proficient vision
- Supervision
- Responsible
- Microsoft Office
- Training & Development
- Clerical Support
- Multitasking Abilities
- Processes And Procedures
- Business Planning
- Operations Management
- Training And Development
- Staff Management
- Dietary Restrictions
- Cooking
- Scheduling
- Conflict Resolution
Certification
- ServSafe
- First Aid/CPR Certified
Timeline
Child Nutrition Assistant
Cumberland County Schools
08.2021 - Current
Food Service Supervisor
Compass Group
03.2020 - 06.2021
Food Service Worker
Service Source Inc.
12.2018 - 03.2020
Manager-in-Training
Circle K
03.2014 - 12.2018
Daycare Owner
Hope and Dreams Day Care
05.2006 - 02.2014
School Bus Driver
New Britain Transportation Company
08.2003 - 05.2006
Maintenance Worker
Atlas Aero
12.2001 - 06.2003
Child Care Assistant
ABC DayCare
11.2001 - 11.2002
Assembly Line Worker
TI Group Automotive
07.1997 - 11.2001
Intake Certification Specialist
New Opportunities Of Greater Meriden
10.1993 - 07.1995
Early Childhood Development - Early Childhood Education
Regent University
Diploma -
Dewitt Clinton High School