Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Anderson

Colbert,WA

Summary

Hospitality professional specializing in bartending and staff training, dedicated to enhancing service quality and guest satisfaction. Managed high-pressure environments with effective communication, fostering teamwork to ensure operational efficiency and a welcoming atmosphere.

Overview

14
14
years of professional experience

Work History

Bartender

Purgatory Agave
Spokane, USA
11.2025 - Current

Serviced six tables and bar customers in fast-paced environment, ensuring timely delivery of orders to enhance guest satisfaction.

Greeted customers promptly upon arrival, fostering a friendly atmosphere that encouraged repeat visits.

Maintained clean and organized bar area, supporting efficient service and contributing to positive customer experiences.

Executed opening and closing duties, restocking supplies for seamless service.

Managed cash drawer at shift's end, ensuring accuracy of funds received.

Barista Trainer/Restaurant Server

Kalico Kitchen
Spokane, USA
11.2020 - 10.2025

Conducted barista training on brewing techniques and customer service etiquette to elevate guest experience.

Led workshops emphasizing espresso techniques and creative beverage presentations.

Tailored drink orders to customer preferences, enhancing guest satisfaction and showcasing attention to detail.

Built rapport with regular customers by recognizing preferences and anticipating needs, fostering loyalty and repeat business.

Maintained composure during high-volume periods and special events to ensure service quality.

Trained staff on inventory management procedures, streamlining processes and supporting operational efficiency.

Bartender/Server

Northern Quest Resort & Casino Spokane
Airway Heights, USA
05.2015 - 11.2020

Efficiently managed high customer volumes during special events and peak hours.

Managed cash transactions accurately, ensuring precise accounting at shift end.

Resolved customer complaints promptly, enhancing customer loyalty and satisfaction.

Set up bar area for service, ensuring all supplies were stocked and organized. for shifts by efficiently setting up and closing per procedures.

Performed opening and closing duties, including compiling sales reports and managing inventory.

Maintained organized workspace to uphold health and safety standards.

Server

Fairwinds Retirement Community
Spokane, WA
12.2012 - 05.2015

Explained menu options to guests, providing tailored suggestions and processing orders.

Managed table settings and optimized utensil placements, enhancing guest dining experience.

Collaborated with team members, improving service flow and streamlining operations for better efficiency.

Regularly monitored resident dietary preferences to ensure satisfaction and compliance.

Ensured accurate resident counts and executed front-of-house closing duties for smooth operations.

Education

Master Aesthetician

International Beauty Education Center
Airway Heights, WA
03-2021

Skills

  • Cocktail creation
  • Drink presentation
  • Bar compliance
  • Inventory management
  • Conflict resolution
  • Customer service excellence
  • Effective communication
  • Professional demeanor and teamwork

Timeline

Bartender

Purgatory Agave
11.2025 - Current

Barista Trainer/Restaurant Server

Kalico Kitchen
11.2020 - 10.2025

Bartender/Server

Northern Quest Resort & Casino Spokane
05.2015 - 11.2020

Server

Fairwinds Retirement Community
12.2012 - 05.2015

Master Aesthetician

International Beauty Education Center
Julia Anderson