Julia Bacadini Camoes

• Call center environment

• Communicating with dozens of customers a day

• Intensive cell service and feature repair

• Exceptional customer service managing realistic expectations while also de-escalating

• Memorizing and keeping up with policies and business practices

• Sole employee working from open to close 5 days out of the week
• In charge of all of the inventory and sales.
• Managed calls and provided recommendations.
• Balanced the register daily
• Overtime job averaging 60 or more hours a week depending on customer flow

• Prepping and serving food in the campus's main cafeteria
• Deep cleaning during closing shifts and before big breaks

• Keeping and organizing records
• Running payroll
• Checking clients out using the SquareSpace system
• Balancing the register
• General cleaning
• Running errands
• Taking inventory and ordering Inventory
• Booking appointments