Julia Baker
Port Orange,FL
Summary
Dynamic Pharmacy Technician with experience at the United States Army, excelling in medication dispensing and drug inventory control. Proven ability to enhance team collaboration and optimize workflows, ensuring efficient prescription filling. Recognized for maintaining confidentiality and delivering exceptional service, contributing to patient satisfaction and safety in a fast-paced environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
United States Army
09.2020 - 01.2023
- Assists pharmacist in filling prescriptions by pulling stock, pouring, counting, restocking, packaging, and labeling the prescription.
- Assists in checking and removing out-of-date product as instructed monthly by the pharmacist.
- Adapts positively to frequent interruptions and changes in work environment, staffing, and workload and/or work schedule.
- Assists the pharmacist in providing medication, drug information, and pharmaceutical services to patients, nurses, physicians, and other clinic personnel.
- Works collaboratively and supports efforts of team members.
- Keeps work area clean, orderly and free from safety hazards; and will report any hazards (if needed) to store management.
- Experience in handling the accountability of controlled substances.
Counter Server
Grapevine Pizza Restaurant
05.2016 - 10.2019
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods; assisted in making pizzas (when restaurant was busy and needed the help).
- Processed cash, debit and credit card payments..
- Took and processed over customer orders.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
- Trained new employees on procedures, ensuring consistency in service quality across the team.
- Strengthened brand loyalty through exceptional service that resulted in repeat business from satisfied customers.
- Greeted customers with smile and provided helpful suggestions.
Education
Associate of Arts -
Daytona State College
Daytona Beach, FL05-2025
High School Diploma -
Pickerington High School North
Pickerington, OH05-2018
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Prescription filling
- Supply restocking
- Drug inventory control
- Labeling accuracy
- Compounding techniques
- Pharmaceutical calculations
Certification
- CPhT - Certified Pharmacy Technician
- BLS - Basic Life Support
Army Achievement Medal
While in the Army, I received the "Army Achievement Medal" in Landstuhl, Germany.
Humanitarian Service Medal
While in the Army, I received the "Humanitarian Service Medal" in Landstuhl, Germany.
Timeline
Pharmacy Technician
United States Army
09.2020 - 01.2023
Counter Server
Grapevine Pizza Restaurant
05.2016 - 10.2019
Associate of Arts -
Daytona State College
High School Diploma -
Pickerington High School North
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