Open To Work
Julia Bodenberg
Silver Memories Health Care
Madison,IN
Summary
Compassionate Social Services Director known for high productivity and efficient task completion. Skilled in program development, team leadership, and community outreach, with strong capabilities in strategic planning, crisis management, and policy implementation. Excel at communication, empathy, and problem-solving to drive positive outcomes in challenging social service environments.
1
Certification
18
years of professional experience
Work History
Social Service Director
5 Years 6 Months- Coordinated admissions, discharge planning, and resident placement transitions.
- Coordinated community resources and health services to ensure seamless discharge for residents.
- Developed and implemented person-centered care plans with interdisciplinary team to address individual resident needs.
- Served as liaison between resident and physician regarding psychotropic medication effectiveness and side effects.
- Facilitated effective communication between family members and the care team to enhance resident support and involvement.
- Held regular care plan meetings with resident and family.
- Helped residents adjust to admission and discharge transitions.
- Prepared PASRR applications for admissions and resident status changes.
- Assisted with medicare, medicaid, and social security benefit applications.
- Supported medicare and insurance precertification for admissions.
- Completed document reviews and admission interviews.
- Advocated for resident rights.
- Documented progress notes for all encounters.
- Coordinated medical and ancillary service appointments.
Life Enrichment Director
10 Years 6 Months- Planned engaging events supporting daily life enrichment and social interaction.
- Coordinated calendars with nursing, therapy, and family care teams.
- Conducted one-on-one visits with residents to provide personalized attention and support for residents with limited group participation.
- Trained aides and volunteers on activity setup and resident engagement.
- Adapted programs for cognitive levels, mobility needs, and personal interests.
- Documented resident participation and updated activity plans with care staff.
- Assisted residents in selecting meaningful leisure activities that promoted independence, self-esteem and social interaction.
- Monitored resident progress towards goals established within their individual activity plans.
Personal Care Assistant
1 Year 1 Month- Supported individuals with daily tasks, promoting independence and improving overall quality of life./Answering call lights
- Assisted residents with meals, hydration, and safe feeding routines.
- Monitored resident comfort, behavior changes, and daily care needs.
- Ensured personal hygiene standards for clients, contributing to their health and well-being.
- Monitored and enforced hygiene protocols to reduce infection risks.
- Facilitated engaging activities to enhance residents' mental and emotional well-being.
- Recorded care activities and reported concerns to nursing staff.
- Maintained clean, safe resident rooms and personal care areas.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
Soft Line Manager
5 Years 9 Months- Managed sales performance of softlines department to meet revenue and margin goals.
- Managed softlines merchandise presentation across Alco Dept Store apparel and home aisles.
- Supervised freight processing, stocking, and recovery for softlines departments.
- Coordinated apparel signage, pricing, and seasonal floor transitions.
- Trained associates on customer service, merchandising, and stockroom procedures.
- Collaborated with store leadership on daily softlines operations and staffing.
Education
Core 40 Diploma
Skills
Insurance precertification
Medicaid applications
Discharge planning
Care plan documentation
Community resources
Client needs assessments
Client advocacy
Crisis intervention
Data management
Workflow optimization
Attention to detail
Critical thinking
Time management
Effective communication
Adaptability and flexibility
Client advocacy
Certification
- Social Service Designee Certificate- Courtney & Associates
- Life Enrichment Activity Director Certificate- Lacy Beyl & Company
- Certified Nursing Assistant License- Indiana Department of Health
- Basic Life Saving- CPR & AED - American Heart Association
- Dementia Care Certified- Indiana Health Care Association
Timeline
Social Service Director
Silver Memories Health Care
01.2021 - 07.2026
Life Enrichment Director
Silver Memories Health Care
01.2016 - 07.2026
Personal Care Assistant
Silver Memories Nursing Home
12.2014 - 01.2016
Soft Line Manager
Alco Dept Store
08.2008 - 05.2014
South Ripley High School
Core 40 Diploma