Julia Budt
Frederick,MD
Summary
Dynamic and results-driven professional with extensive experience in customer service at Dicks Sporting Goods. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Skilled in inventory management and event coordination, consistently ensuring smooth operations and a positive shopping experience. Committed to delivering exceptional service and maintaining high standards.
Overview
4
4
years of professional experience
Work History
Cashier and Apparel
Dicks Sporing Goods
Frederick, MD
06.2025 - Current
- Processed customer transactions efficiently and accurately.
- Maintained clean and organized checkout area for customer convenience.
- Provided friendly customer service to enhance shopping experience.
- Assisted customers with product inquiries and payment options.
- Handled cash, credit, and digital payments securely.
- Collaborated with team members to ensure smooth operations during busy hours.
- Followed company policies for returns and exchanges diligently.
- Participated in training sessions to learn about new products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
Student Basketball Manager
Lindenwood Womens Basketball Team
St. Charles , MO
08.2023 - 02.2025
- Assisted coaching staff during practices and game preparations.
- Managed player equipment and maintained organized inventory.
- Supported team logistics during home games and events.
- Prepared practice facilities ensuring cleanliness and readiness for use.
- Collaborated with other student managers to streamline operations efficiently.
- Managed equipment inventory including uniforms, shoes, balls, nets, backboards.
- Supervised student athletes during game warm-ups, halftime activities, and post-game celebrations.
- Monitored players during practices and games to maintain optimal safety.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Talked to coworkers using computers, radios and other electronic devices.
Courtesy Clerk
Dierbergs
St. Louis , MO
11.2021 - 02.2022
- Assisted customers with bagging groceries and carrying items to vehicles.
- Maintained cleanliness and organization of checkout areas and store entrances.
- Supported cashiers by restocking bags and supplies as needed throughout shifts.
- Collaborated with team members to ensure efficient customer service delivery.
- Engaged in training sessions to learn best practices for customer interaction.
- Provided excellent customer service by being friendly and courteous at all times.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Directed customers to product locations throughout store to help find requested items.
- Greeted customers and provided assistance in locating items.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Took unwanted items from checkout to proper location.
- Carried out special orders requested by customers promptly and efficiently.
- Delivered exceptional customer service by greeting customers and directing to desired items.
Education
Bachelor of Arts - Business Management
Hood College
Frederick, MD05-2027
High School Diploma -
Oakville High School
St Louis, MO05-2023
Skills
- Customer service
- Team collaboration
- Inventory management
- Effective communication
- Time management
- Event coordination
Affiliations
- I love to work out, spend time with family, stay in, and create content for my social media account. I enjoy creating content that shows who I am and helps other people. I am a homebody, but I love going out every once in a while. I love focusing on my health and ensuring I'm taking care of myself.
Accomplishments
At my first college, I made it on the Dean's list and at Hood College this past semester as well.
References
References available upon request.
Timeline
Cashier and Apparel
Dicks Sporing Goods
06.2025 - Current
Student Basketball Manager
Lindenwood Womens Basketball Team
08.2023 - 02.2025
Courtesy Clerk
Dierbergs
11.2021 - 02.2022
Bachelor of Arts - Business Management
Hood College
High School Diploma -
Oakville High School