Julia Bush
Pensacola,FL
Summary
At Lillos Tuscan Grille, as a Server Shift Leader, I spearheaded team efforts to enhance guest satisfaction, achieving consistently high health inspection scores through rigorous training in food handling. My knack for organization and fostering a positive work environment not only maximized efficiency but also cultivated lasting customer relationships, demonstrating my proficiency in both hard (Personnel Training) and soft (Hospitality administration) skills.
Overview
1
1
year of professional experience
Work History
Server Shift Leader
Lillos Tuscan Grille
09.2023 - Current
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Educated staff on proper food handling techniques, contributing to consistently high health inspection scores.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
Education
Esthetician Certificate - Esthetician
Pensacola State College
Pensacola, FL08.2024
Skills
- Organization
- Personnel Training
- Hospitality administration
Timeline
Server Shift Leader
Lillos Tuscan Grille
09.2023 - Current
Esthetician Certificate - Esthetician
Pensacola State College
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