Julia Cart
Indianola,IA
Summary
Proven professional with a track record of enhancing customer experience at Casey's General Store, adept in cash handling and customer service. Excelled in fostering inclusion and employing visual supports in educational settings, significantly improving student engagement. Demonstrated reliability and a strong work ethic across diverse roles, consistently meeting employer expectations without exceeding a 55-word limit. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
9
9
years of professional experience
Work History
Cashier
Casey's General Store
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Supported Living Services Provider
CCO Iowa
08.2022 - 09.2023
- Managed medication administration accurately and responsibly according to individualized care plans and regulatory guidelines.
- Enhanced client independence by developing and implementing personalized goal plans.
- Assisted clients in maintaining personal hygiene, providing assistance with daily living activities such as bathing, grooming, dressing, and toileting.
- Ensured client safety and well-being by promptly responding to emergencies and escalating issues as necessary.
- Supported individuals in developing social skills by facilitating community integration opportunities and organizing group outings.
- Documented all aspects of client care thoroughly in accordance with company policies and state regulations.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Associate Teacher Special Education
Carlisle Community School District
08.2015 - 05.2021
- Served as a mentor to new associate teachers entering the field of special education, sharing expertise and offering guidance.
- Assisted lead teachers in implementing behavior management strategies to maintain a positive classroom environment.
- Coordinated with other staff members to integrate related services such as speech therapy and occupational therapy into the classroom setting seamlessly.
- Supported students with various disabilities, including autism, ADHD, and learning differences, ensuring their unique needs were met.
- Maintained accurate records of student progress, behavior incidents, and IEP modifications in compliance with school and legal requirements.
- Provided one-on-one support to students during instructional periods, addressing specific academic challenges and promoting understanding of complex concepts.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Education
Associate of Science - Human Services
DMACC
Des Moines, Iowa12.2009
Skills
- Customer Service
- Cash register systems
- Work Ethic and Integrity
- Cash Handling
- Reliability and punctuality
- Inclusion Strategies
- Early intervention
- Classroom Organization
- Parent-teacher collaboration
- Positive Reinforcement
- Visual supports
Timeline
Cashier
Casey's General Store
01.2024 - Current
Supported Living Services Provider
CCO Iowa
08.2022 - 09.2023
Associate Teacher Special Education
Carlisle Community School District
08.2015 - 05.2021
Associate of Science - Human Services
DMACC
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