Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julia Cerda

Clearwater,FL

Summary

Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.

Overview

8
8
years of professional experience

Work History

Bakery Clerk

BJ's Wholesale
01.2025 - Current
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Maintained tidy and organized work area to comply with cleanliness standards.

Legal File Clerk

Heritage Property and Casualty Insurance
07.2021 - 06.2022
  • Supported the legal team during high-profile cases by rapidly locating critical documents and facilitating seamless collaboration between departments.
  • Maintained an up-to-date knowledge of legal terminology and procedures, ensuring accurate categorization and processing of diverse case materials.
  • Assisting the team in uploading documents to the Litigation Management System
  • E-file documents with the court, along with other projects assigned.

Receptionist

Bayside Heating and Air Conditioning, INC
02.2021 - 07.2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Handled credit transactions and maintained sales and payments records accurately.


Trainee

U.S. Army Basic Training
07.2020 - 10.2020
  • During my time at Fort Sill, I excelled in teamwork learning exercises, and I learned tactical and survival skills such as land navigation. I was also PG (Platoon Guide) which came with great responsibility in assisting Drill Sergeants in taking charge of my platoon. Unfortunately, I was discharged for medical reasons.

Team Member

Smoothie King
08.2019 - 07.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Receptionist

Stringer Law Firm
11.2017 - 01.2019
  • Handled client inquiries in a professional and timely manner, resulting in a high level of customer satisfaction and trust in the firm.
  • Increased efficiency in handling legal documents by creating an organized filing system for easy access and retrieval.
  • Worked with litigation management software systems.
  • Improved accuracy of client information by maintaining up-to-date records in the firm''s database system.
  • Assisted paralegals with document production tasks such as copying forms or scanning files into electronic format.

Education

High School Diploma -

Countryside High School
Clearwater, FL

Associate of Science - Diagnostic Medical Sonographer

Keiser University
New Port Richey, FL
04-2027

Skills

  • Team leadership
  • Effective problem resolution
  • Responsive to new challenges
  • Proficient in Microsoft Word, Outlook, and Excel
  • Service excellence
  • Timely and trustworthy
  • Professional phone communication
  • Cash management
  • Pastry decoration
  • Intermediate cake decoration

Languages

Spanish
Native or Bilingual

Timeline

Bakery Clerk

BJ's Wholesale
01.2025 - Current

Legal File Clerk

Heritage Property and Casualty Insurance
07.2021 - 06.2022

Receptionist

Bayside Heating and Air Conditioning, INC
02.2021 - 07.2021

Trainee

U.S. Army Basic Training
07.2020 - 10.2020

Team Member

Smoothie King
08.2019 - 07.2020

Receptionist

Stringer Law Firm
11.2017 - 01.2019

High School Diploma -

Countryside High School

Associate of Science - Diagnostic Medical Sonographer

Keiser University

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