Julia DeGutes

• Coordinated referrals between healthcare providers and patients to ensure timely access to services.
• Managed patient intake processes, streamlining data collection and documentation accuracy.
• Collaborated with interdisciplinary teams to develop personalized care plans for participants.
• Implemented quality assurance measures to enhance referral tracking and follow-up procedures.
• Called insurance companies to get precertification and other benefits information on behalf of patients.
• Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
• Verified insurance benefits and eligibility for Type procedures before referring clients.
• Promoted clear communication between primary care providers and specialists through detailed documentation and follow-up calls.
• Developed strong relationships with external healthcare facilities, fostering a collaborative approach to patient care coordination.
• Built professional relationships with service providers.
• Analyzed referral trends to identify areas for service improvement and increased efficiency.
• Conducted training sessions for new staff on referral protocols and system navigation.
• Facilitated communication between patients, families, and providers to address concerns promptly.
• Monitored adherence to regulatory standards in referral practices within the organization.
• Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.

• Assisted healthcare providers with patient examinations and procedures.
• Scheduled appointments using electronic health records system to improve patient flow.
• Collected and documented patient medical histories, ensuring accuracy and confidentiality.
• Educated patients on medication usage and post-treatment care instructions.

• Managed patient scheduling and appointment confirmations efficiently.
• Handled insurance verification and patient eligibility checks accurately.
• Assisted in maintaining organized medical records and documentation systems.
• Provided exceptional customer service to patients and families during visits.

Worked in a very busy drug and alcohol residential facility. Assisted with admits, discharges, performed BAC and urine drug screens, performed COWs and CIWAs. Ran groups for clients. Medicine administration to all clients.

• Assisted healthcare providers in patient examinations and procedures, ensuring comfort and safety.
• Prepared and maintained medical equipment and examination rooms for efficient workflow.
• Collected patient histories, vital signs, and lab specimens with accuracy and attention to detail.
• Coordinated patient appointments, reducing wait times and improving scheduling efficiency.
• Training of staff and students that worked in the clinic
• Credentialing of providers at various hospitals
• Dealing with multiple dialysis centers