Detail-oriented Medical Assistant with expertise in HIPAA compliance, patient scheduling, and compassionate care. Committed to enhancing patient experiences and streamlining clinic processes.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Get Well Family Medicine
Oklahoma City, OK
04.2016 - Current
Managed patient scheduling and appointment coordination for optimal clinic efficiency.
Assisted in electronic medical record (EMR) documentation, ensuring accuracy and compliance with regulatory standards.
Conducted patient intake assessments, gathering vital information to support clinical decision-making.
Collaborated with healthcare providers to streamline patient care processes and enhance service delivery.
Nursing Assistant
WelcomeHome
Oklahoma City, OK
01.2013 - 04.2016
Assisted in daily patient care, ensuring comfort and safety during all activities.
Monitored vital signs, documenting changes to inform nursing staff promptly.
Collaborated with healthcare team to develop personalized care plans for residents.
Educated patients and families on health management and available resources.
Cashier Team Lead
American Fidelity Cafeteria
Oklahoma City, OK
03.2012 - 12.2014
Supervised daily cashier operations, ensuring accurate cash handling and customer service excellence.
Trained and mentored new team members on register operations and customer engagement techniques.
Implemented process improvements to streamline transaction times and enhance overall efficiency.
Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.