Julia Edwards
Victorville,CA
Summary
Energetic medical office scheduler offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated, and willing to go the extra mile to complete tasks and ensure patient care and satisfaction.
Overview
2
2
years of professional experience
Work History
Medical Office Receptionist
Inland Cosmetic Surgery
01.2023 - Current
- Received, recorded and filed medical payments by check, cash, and credit card.
- Maintained records by recording, obtaining and updating personal and financial information.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Surgery Scheduler
Arrowhead Orthopedics
02.2022 - 01.2023
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Verified insurance coverage and obtained pre-authorizations.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Educated patients about surgeries and provided treatment plan documentation.
- Arranged pre-operative and post-operative appointments for surgical patients.
Education
High School Diploma -
Encore High School
Hesperia, CA05.2014
Skills
- Patient Check-In
- Accounting
- Industry Software Applications
- Insurance Billing Procedures
- Insurance Verification
- Patient Relations
- Front Desk Operations
- Healthcare Experience
Timeline
Medical Office Receptionist
Inland Cosmetic Surgery
01.2023 - Current
Surgery Scheduler
Arrowhead Orthopedics
02.2022 - 01.2023
High School Diploma -
Encore High School