Overview
Work History
Education
Timeline
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Julia Falcioni

Cleveland ,OH

Overview

3
3
years of professional experience

Work History

Server

Panini's Bar & Grill
05.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Sales Associate

Misbehavin
08.2022 - 01.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Server

First Watch Daytime Cafe
01.2021 - 05.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

B.A. in Political Science - Liberal Arts And Sciences

University of Mississippi
University, MS
05.2024

High School Diploma -

North Royalton High School
North Royalton, OH
05.2021

Timeline

Sales Associate

Misbehavin
08.2022 - 01.2023

Server

Panini's Bar & Grill
05.2022 - Current

Server

First Watch Daytime Cafe
01.2021 - 05.2022

B.A. in Political Science - Liberal Arts And Sciences

University of Mississippi

High School Diploma -

North Royalton High School

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Julia Falcioni