Julia Fragapane
Staten Island,NY
Overview
5
5
years of professional experience
Work History
Medical Assistant/Receptionist
AFC Urgent Care
West Long Branch, New Jersey
08.2025 - Current
- Cross-trained in both clinical and administrative roles, supporting patient care and front desk operations in a high-volume urgent care setting
- Roomed patients, obtained vital signs, and assisted providers during exams while accurately documenting information in EMR systems
- Managed patient check-in, insurance verification, and scheduling, ensuring efficient workflow and reduced wait times
- Communicated effectively with patients and healthcare staff to coordinate care while maintaining compliance with HIPAA
Barista
Starbucks
Staten Island, USA
02.2023 - 08.2024
- Provided exceptional customer service by greeting and assisting customers in a fast-paced environment, ensuring a positive and efficient experience
- Crafted high-quality beverages, including coffee, espresso drinks and teas, while maintaining consistent standards and presentation
- Managed cash register, processed transactions accurately, and upheld store cleanliness and organization to meet company standards
Hostess
Annadale Terrace
Staten Island, USA
11.2022 - 02.2023
- Greeted and seated guests promptly, managing waitlists and maintaining an organized flow of customers during peak hours
- Offered excellent customer service by answering inquiries, offering menu suggestions and ensuring a welcoming atmosphere
- Assisted in maintaining a clean and orderly dining area, supporting waitstaff during busy shifts
Tutor
Booksmart
Staten Island, USA
11.2021 - 02.2022
- Delivered personalized lesson plans tailored to individual learning styles and academic needs, fostering a supportive learning environment
- Monitored student progress and provided constructive feedback, collaborating with parents to support achievement of academic goals
- Developed age-appropriate activities to enhance language annunciation, mathematics, and science skills, preparing students for state tests including SHSAT and grade school assessments
Education
Bachelor and Master of Science - Health Studies/Physician Assistant
Monmouth University
West Long Branch, NJ05-2030
Skills
- First aid and CPR certification
- Basic life support certification
- Microsoft Office proficiency
- Patient care expertise
- Medical terminology knowledge
- Electronic medical records management
- Google Suite proficiency
- Patient scheduling
Leadership And Involvements
- Member, Delta Phi Epsilon Sorority, 2025-2026
- Member, Physician Assistant Club at Monmouth University, 2024-Present
- National Honors Society, 2024
- Advanced Placement Scholar with Honor Award, 2024
Timeline
Medical Assistant/Receptionist
AFC Urgent Care
08.2025 - Current
Barista
Starbucks
02.2023 - 08.2024
Hostess
Annadale Terrace
11.2022 - 02.2023
Tutor
Booksmart
11.2021 - 02.2022
Bachelor and Master of Science - Health Studies/Physician Assistant
Monmouth University