Experienced with patient scheduling, appointment coordination, and front desk management. Utilizes effective communication and organizational skills to ensure smooth office operations and positive patient experiences.
Work History
Medical Assistant/Receptionist
1 Year 4 Months
Young Mindz Neuro | 04.2025 - Current
Managed patient scheduling and appointment coordination to optimize clinic workflow.
Assisted in patient intake processes, ensuring accurate documentation and data entry.
Provided front desk support, handling phone inquiries and directing patients effectively.
Processed secure incoming patient payments and conducted professional outreach for account resolution.
Direct Support Professional
2 Years 1 Month
Help At Home | 07.2024 - Current
Direct care and support to adults & children with disabilities. I help these individuals live more independently and enhance their quality of life. I assist with daily living activities such as grooming, household chores, and transportation. Administer medication and monitor its effects. Document daily progress and behaviors of individuals. Respond to medical emergencies or crisis situations.
DSP
Team Lead
29 Years 8 Months
WestRock | 05.1994 - 01.2024
Team Leader in charge of guiding, monitoring, and leading. Ensuring that all plates are accurately mounted in accordance with job specifications and quality guidelines. Operated a Koschek delivery system with a Bernal rotary die. Mixing, matching, and creating inks and pigments, as well as specializing in print material for printing presses and other ink uses.
Plant Closure
Education
High School Diploma
Bloom Trail High School
- EKG Certified & Certified Clinical Medical Assistant
Medical Career Academy | 11-2024
- Applied Science - Prerequisite - CNA
Prairie State College | 04-2005
Skills
Professional working proficiency-Spanish speaking
CPR certified
First Responder
First aid
EKG Certified
Immunization administration
Phlebotomy-blood draw
Reliable team player
General awareness for shipping hazardous material
DOT hazmat certification
Ink technology
Lift truck operation
Relationship building
Autism advocate
Time management
Organization skills
Customer service
Timeline
Medical Assistant/Receptionist
Young Mindz Neuro
04.2025 - CurrentRead More
Direct Support Professional
Help At Home
07.2024 - CurrentRead More
Team Lead
WestRock
05.1994 - 01.2024Read More
Prairie State College
from Applied Science - Prerequisite - CNA
Read More
Medical Career Academy
from EKG Certified & Certified Clinical Medical Assistant