Professional Summary
Overview
Work History
Education
Skills
Timeline

TYANNA TORRES

Help At Home
Hammond,IN
32
years of professional experience

Experienced with patient scheduling, appointment coordination, and front desk management. Utilizes effective communication and organizational skills to ensure smooth office operations and positive patient experiences.

Work History

Medical Assistant/Receptionist

1 Year 4 Months
Young Mindz Neuro | 04.2025 - Current
  • Managed patient scheduling and appointment coordination to optimize clinic workflow.
  • Assisted in patient intake processes, ensuring accurate documentation and data entry.
  • Provided front desk support, handling phone inquiries and directing patients effectively.
  • Processed secure incoming patient payments and conducted professional outreach for account resolution.

Direct Support Professional

2 Years 1 Month
Help At Home | 07.2024 - Current
  • Direct care and support to adults & children with disabilities. I help these individuals live more independently and enhance their quality of life. I assist with daily living activities such as grooming, household chores, and transportation. Administer medication and monitor its effects. Document daily progress and behaviors of individuals. Respond to medical emergencies or crisis situations.
  • DSP

Team Lead

29 Years 8 Months
WestRock | 05.1994 - 01.2024
  • Team Leader in charge of guiding, monitoring, and leading. Ensuring that all plates are accurately mounted in accordance with job specifications and quality guidelines. Operated a Koschek delivery system with a Bernal rotary die. Mixing, matching, and creating inks and pigments, as well as specializing in print material for printing presses and other ink uses.
  • Plant Closure

Education

High School Diploma

Bloom Trail High School

- EKG Certified & Certified Clinical Medical Assistant

Medical Career Academy | 11-2024

- Applied Science - Prerequisite - CNA

Prairie State College | 04-2005

Skills

Professional working proficiency-Spanish speaking
CPR certified
First Responder
First aid
EKG Certified
Immunization administration
Phlebotomy-blood draw
Reliable team player
General awareness for shipping hazardous material
DOT hazmat certification
Ink technology
Lift truck operation
Relationship building
Autism advocate
Time management
Organization skills
Customer service

Timeline

Medical Assistant/Receptionist

Young Mindz Neuro
04.2025 - CurrentRead More

Direct Support Professional

Help At Home
07.2024 - CurrentRead More

Team Lead

WestRock
05.1994 - 01.2024Read More

Prairie State College

from Applied Science - Prerequisite - CNA
Read More

Medical Career Academy

from EKG Certified & Certified Clinical Medical Assistant
Read More

Bloom Trail High School

High School Diploma
Read More
TYANNA TORRES