Julia Fronczak
Tempe,AZ
Summary
Dependable successful server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server / Host /Expo
Jamensons Char-house
04.2021 - Current
- Enhance customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximize table turnover rate by efficiently managing reservations and seating arrangements.
- Maintaine a clean and orderly dining area for an enjoyable guest experience.
- Coordinate with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
Maple & Hash
03.2023 - 12.2023
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Student
Chamberlin College School of Nursing
Phoenix, AZ05.2025
Associate of Science - Nursing
McHenry County College
Crystal Lake, IL12.2023
Skills
- Safe Food Handling
- Guest Engagement
- High-Volume Dining
- Food and Beverage Pairings
- Cash Handling
- Multitasking Abilities
- Team Collaboration
- Upselling Techniques
- Interpersonal Skills
- Problem Solving
Certification
- Basset & Food Handler Certification Arizona
- Basset & Food Handler Certification Illinois
- Certified CPR, American Heart Association
- Department of Homeland Security, Fingerprint Clearance Card Holder
Timeline
Server
Maple & Hash
03.2023 - 12.2023
Server / Host /Expo
Jamensons Char-house
04.2021 - Current
Bachelor of Science - Student
Chamberlin College School of Nursing
Associate of Science - Nursing
McHenry County College
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