Valeria Delgado
CULVER CITY
Summary
Proven multitasker and leader, honed skills at Sushi Nozawa LLC, enhancing team efficiency and customer satisfaction. Expert in clear communication and safe food handling, I significantly improved service quality and fostered strong customer relationships. My dedication to professionalism and teamwork drives continuous improvement and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Expo
Sushi Nozawa LLC
07.2023 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
- Trained new expeditors and food runners according to company policies and standards.
- Coordinated with sales teams to proactively address potential bottlenecks or delays in the fulfillment process.
- Enhanced team efficiency by implementing more effective system for managing expediting requests.
- Trained new staff on expediting procedures, raising overall competency of team.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Crew
Little Caesars
10.2022 - 11.2023
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
Education
No Degree - Nursing
Santa Monica College
Santa Monica, CA06-2029
High School Diploma -
Culver City High School
Culver City06-2023
Skills
- Strong organizational skills
- Multitasking and organization
- Effective time management
- Clear communication
- Professional appearance
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Safe food handling
- Integrity and honesty
- Safety awareness
- Leadership qualities
- Flexibility
- Sales experience
- Store opening and closing
- Positive attitude
Certification
- ServSafe Food Handler's Certification
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Expo
Sushi Nozawa LLC
07.2023 - Current
Crew
Little Caesars
10.2022 - 11.2023
No Degree - Nursing
Santa Monica College
High School Diploma -
Culver City High School
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