Julia Gawron

• Provided guidance and mentorship to volleyball athletes.
• Collaborated with fellow coaches to share best practices, leading to overall program improvement.
• Worked individually with players when struggling to enhancer confidence and strengthen court skills.

First roll Patient service representative -

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area.
• Collected deposits, fees, and payments.
• Supported high call volume periods, maintaining a professional demeanor under pressure.

Second roll in position billing-

• Researched and resolved billing discrepancies to enable accurate billing.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
• Achieved significant cost savings by identifying and reconciling billing discrepancies.
• Learned Allscripts softwear

• Greeted customers and directed to requested products.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Blocked and faced products on displays and shelves.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.

• Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
• Managed incoming phone calls and in basket requests
• Trained new hires
• Send out FMLA/ disability paperwork to the forms department
• Triaged Incoming calls, routed message to the correct department/ provider
• Used epic to schedule appointments.
• Took copayments and compiled daily financial records.
• Balanced deposits and credit card payments each day.
• Handled insurance pre-authorization processes accurately.

• Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
• Administered injections proficiently while adhering to strict safety protocols.
• Completed EKGs and other tests based on patient presentation in office.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
• Prepped patient room according to visit type
• Restocked rooms at the end of each shift
• Routed medication requests to the providers
• Strep / covid test swabs