Julia Gilbert
Rio Rancho,NM
Summary
I have a very creative mind, I am always excited for the next best thing and always eager to learn and create more. I believe I am a positive addition to any team whether it be leading or working side by side. I love meeting new people and building a supportive relationship with my clientele and work environment.
Overview
1
1
year of professional experience
Work History
Store Manager
Juice It Up!
Albuquerque, NM
01.2023 - Current
- Managed long shifts with a positive and hardworking mindset.
- Evaluated inventory daily ensuring an efficient and successful day.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Encouraged productivity and positivity surrounding deep cleaning and intense prep.
- Connected with my team to build an honest atmosphere with always being open to new and creative ideas to improve our work environments.
Shift Leader
Ziggi's Coffee
Albuquerque, NM
09.2022 - 01.2023
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Worked with the general public in a fast-paced environment learning how to multitask early on.
- Learned how to take orders efficiently and advocated for customers requests as a barista.
- Oversaw daily cash handling procedures, maintaining accurate records.
Education
GED -
MyGED Testing Service
08.2024
Skills
- Talent Recruitment
- Employee Training
- POS Systems
- Inventory Management
- Supply Ordering
- Team Leadership
- Cash Management
- Customer Service Management
- Team Development
- Multitasking and Organization
Timeline
Store Manager
Juice It Up!
01.2023 - Current
Shift Leader
Ziggi's Coffee
09.2022 - 01.2023
GED -
MyGED Testing Service