Julia Guillen
Santa Ana,CA
Summary
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Overview
1
1
Certification
Work History
Crew Member
Dunkin' Donuts
Villa Park, CA
01.2024 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Restocked kitchen supplies including food products and utensils.
- Packed fast food products in approved containers, cups, and bags.
- Took orders from patrons and input selections into store computer system.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Santa Ana High School
Santa Ana, CA06-2022
Skills
- Inventory Restocking
- Menu Memorization
- Drive-Thru Operations
- Customer Engagement
- Beverage Preparation
- Safe Food Handling
- Taking Orders
- Clear Communication
- Cleaning
Languages
Spanish
Limited
Certification
- Attained food handlers card 01/20/2024 expiration date 01/19/2027
Affiliations
- Community service volunteer at Holy Family Catholic Church cleaning tables, setting up for events, and helping others.
About me
I'm a animal lover I have many pets, as of now I have three dogs, in the future I would like to be a pet groomer. I also love to play video games and going out with friend. I'm adventurous and love going on nature walks. Might seem quiet at first but once you start to know me I become a good listener and a good friend.
Timeline
Crew Member
Dunkin' Donuts
01.2024 - Current
High School Diploma -
Santa Ana High School