Julia Hartley
Hermitage,TN
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
ALDI
Hermitage, TN
01.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required.
- Processed transactions using a point-of-sale system.
Neck Prep Associate
GIBSON USA
Nashville, TN
06.2022 - 12.2022
- Worked the night shift at the Neck Prep station cleaning excess paint off of guitar necks for the Buffing station.
- Spent time in a fast-paced, timed environment, paying close attention to detail to remove lacquer.
- Finished upwards to 36 guitars to be prepared for the next step in production.
- Used various tools to remove different materials from the fret board and necks of the product.
Sortation Associate
AMAZON
Lebanon, TN
12.2021 - 06.2022
- Unloaded incoming trucks and the contents onto a conveyor system to be sorted.
- Built pallets of product that was 50 to 80 pounds to be shipped to a correct destination.
- Assisted in loading built pallets into the shipping trucks and verifying the correct items were loaded.
- Sorted products depending on weight to be packed and built into the appropriate pallets.
- Sorted packages into delivery routes by factors such as size, weight and destination.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
Customer Service Representative/Cashier
HOME DEPOT
Hermitage, TN
03.2021 - 08.2021
- Demonstrated strong problem-solving skills to identify root causes of customer issues and provide effective solutions.
- Ensured that transactions for larger purchases were verified and the correct amount of tender was used.
- Assisted customers in finding the item they were searching for by using the inventory search system.
- Recommended various flowers to customers looking for ideas for various projects.
- Assisted customers on using the mobile app to facilitate a better shopping experience.
Bakery Associate/Cashier
GOLDEN CORRAL
Hermitage, TN
08.2018 - 03.2019
- Verified transaction and orders were correct and delivered promptly to customers,
- Confirmed the to-go orders were the appropriate weigh and confirmed the purchase.
- Checked receipts for buffet and drink orders, making sure the correct amount of selected.
- Cleaned appropriate seating sections to be used for the next available customers.
- Prepared bread and iced cinnamon rolls for the kitchen staff to baked for the buffets
Education
High School Diploma -
Mcgavock High School
Nashville, TN05-2021
Skills
- Product Sales
- Payment Processing
- Upselling
- Positive and Professional
- Self-Checkout Assistance
- Sales Training
- Customer Service
- Cash Register Operation
- Reading Comprehension Skills
- Guest Relations
- Money Handling
- Teamwork and Collaboration
Certification
- Occupation Safety and Health Administration - General Industry and Health - Verification: Julia Hartley, 14-702137094
References
References available upon request.
Timeline
Sales Associate
ALDI
01.2023 - Current
Neck Prep Associate
GIBSON USA
06.2022 - 12.2022
Sortation Associate
AMAZON
12.2021 - 06.2022
Customer Service Representative/Cashier
HOME DEPOT
03.2021 - 08.2021
Bakery Associate/Cashier
GOLDEN CORRAL
08.2018 - 03.2019
High School Diploma -
Mcgavock High School