Julia Hill
Wilmington,MA
Summary
Versatile professional with a robust background in HVAC office work at Freedom Air, where I enhanced system quality and profitability, alongside experience as a Master Esthetician and Bottle Server. Excelled in staff hiring and customer service, achieving significant improvements in employee retention and client satisfaction. Skilled in bookkeeping and spa retail sales, consistently meeting sales targets.
Overview
3
3
years of professional experience
Work History
HVAC Office Work
Freedom Air
02.2024 - Current
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep company aligned with sales and profit targets.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Payroll and Scheduling
Master Esthetician
Jules esthetics- Self employed
05.2022 - Current
- Advised clients on proper home-care regimens.
- Educated patients on treatment options.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
VIP Bottle Server
Big Night Entertainment
06.2023 - 02.2024
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained accuracy and efficiency when processing sales transactions.
- Maintained clean and organized bar area.
Education
Catherine Hinds Institute of Esthetics
Woburn, MA04-2021
High School Diploma -
Wilmington High School
Wilmington, MA06-2020
Skills
- Staff hiring
- Bookkeeping
- Social media marketing
- Spa retail sales
- Customer service
Timeline
HVAC Office Work
Freedom Air
02.2024 - Current
VIP Bottle Server
Big Night Entertainment
06.2023 - 02.2024
Master Esthetician
Jules esthetics- Self employed
05.2022 - Current
Catherine Hinds Institute of Esthetics
High School Diploma -
Wilmington High School
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