JOANN RENZI

• Coordinated executive schedules, ensuring efficient use of time and resources. Organized meetings and events, facilitating seamless logistics and participant engagement.
• Managed correspondence, prioritizing communications for executive review.
• Developed and implemented office procedures to enhance operational efficiency.
• Trained new administrative staff on office protocols and software applications.
• Analyzed workflow inefficiencies, proposing strategic solutions for improvement.
• Contributed to organizational growth through strategic planning assistance, data analysis, and recommendations based on researched industry trends.
• Served as liaison between executives and clients, ensuring seamless communication and prompt resolution of concerns.
• Enhanced executive productivity by managing schedules, organizing events, and coordinating travel arrangements.
• Supported Human Resources functions by assisting with recruiting efforts, onboarding new hires, and maintaining personnel records.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Completed bi-weekly payroll for employees.

• Managed recruitment and termination processes for clerical staff.
• Conduct and administer fiscal operations, including accounting, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• Directed and evaluated tasks performed by technical, clerical, service, and other team members.
• Perform payroll functions, such as maintaining timekeeping information, taxes and processing and submitting payroll.
• Handled incoming calls and provided information to callers.
• Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Draft and dispatch checks.
• Organized conferences and managed lunch meetings.
• Set up staff work schedules according to workload.
• Coordinated conference bookings, meeting arrangements, and travel reservations for physicians. Coordinated maintenance of calendar events.
• Managed inventory distribution.
• Collaborated with billing manager to manage pending claims.
• Evaluated and structured contracts from various insurance providers.
• Oversee credentialing and contracting processes for all medical staff.
• Compile comprehensive monthly financial reports for outstanding accounts.
• Collaborated with accountant quarterly to maintain financial records.

**EPIC trained through Penn Medicine**