Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities
LANGUAGES
Timeline
Server

Julia James

Kansas City,MO

Summary

Highly cooperative and generous team player with deep love for working with people. Bringing patience, empathy, and persuasive communication skills to create enjoyable dining experiences. Skilled in anticipating and meeting guest needs promptly while ensuring collaborative atmosphere. Adept at handling diverse customer interactions with care and precision, fostering welcoming environment for all.

Overview

4
4
years of professional experience

Work History

Manager

Texas Roadhouse
01.2025 - Current
  • Oversaw daily operations to ensure team efficiency and adherence to company policies.
  • Developed and implemented process improvements that enhanced workflow and reduced operational bottlenecks.
  • Trained and mentored junior staff, fostering a collaborative team environment and promoting skill development.
  • Analyzed performance metrics to identify areas for improvement, driving strategic decision-making for resource allocation.

Server

Texas Roadhouse
10.2024 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
  • Managed table assignments efficiently, optimizing seating arrangements for maximum flow and service quality.
  • Collaborated with kitchen staff to communicate orders accurately, maintaining consistency in food presentation and timing.
  • Trained new team members on menu offerings and service protocols, enhancing overall team performance and cohesion.

SERVER

Texas Roadhouse
03.2024 - 09.2024
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.

SERVER

Chops BBQ and Catering
05.2021 - 10.2023
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.

Education

Bachelor of Science - Biology

University of Missouri, Kansas City
Kansas City, Missouri
12-2027

HIGH SCHOOL DIPLOMA - undefined

PLATTSBURG HIGH
Plattsburg, Missouri
05.2024

Skills

  • Strong Work Ethic
  • Professional Appearance
  • Problem Solving
  • Hospitality service expertise
  • Tableside Etiquette
  • Leadership
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Relationship building

Extra-Curricular Activities

Class President National Honor Society Student Council President Extracurricular Activities Softball Team Cheerleading Basketball Team Volunteering

LANGUAGES

Spanish Conversational
University of Kansas

Timeline

Manager

Texas Roadhouse
01.2025 - Current

Server

Texas Roadhouse
10.2024 - Current

SERVER

Texas Roadhouse
03.2024 - 09.2024

SERVER

Chops BBQ and Catering
05.2021 - 10.2023

HIGH SCHOOL DIPLOMA - undefined

PLATTSBURG HIGH

Bachelor of Science - Biology

University of Missouri, Kansas City

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