Summary
Overview
Work History
Education
Skills
Timeline
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Julia Kessler

Columbus,IN

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Internet Manager/Sales

Hubler Honda
11.2023 - Current
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Provided professional services and support in a dynamic work environment.

Front Desk Receptionist

Hope Veterinary Clinic
03.2023 - 07.2023
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.

Server

Texas Roadhouse
12.2022 - 06.2023
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Trainer

Barkefellers - The Place for Dogs
11.2022 - 02.2023
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Kept animals stimulated with variety of enrichment activities.
  • Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.

Nike Sales Associate

Nike
09.2021 - 11.2022
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Wal-Mart Cashier

Walmart
06.2021 - 09.2021
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Hostess

Amazing Joe's Grill
05.2021 - 08.2021
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Sam's Club Cashier

Sam's Club
09.2020 - 04.2021
  • My job was mainly a cashier and a customer service associate
  • I would help customers find what they were looking for if they were not able to locate it themselves and then when they were ready to checkout, I was more than happy to check out their items and send them on their way

Education

High School Diploma -

Columbus North High School
Columbus, IN
12.2020

Associate of Applied Science - Criminal Justice

Indiana Wesleyan University
Marion
12.2024

Skills

  • CashieringFood Service
  • Food Safety
  • Merchandising
  • Retail Sales
  • Restaurant experience
  • Customer service
  • Cash handling
  • Sales
  • Front desk
  • Dealership experience
  • Retail sales
  • Typing
  • Cash register
  • Inside sales
  • Microsoft Excel
  • Administrative experience
  • Organizational skills
  • Conflict management
  • Communication skills
  • Management
  • Microsoft Office
  • Filing
  • Time management
  • Scheduling and Coordinating
  • Business Development

Timeline

Internet Manager/Sales

Hubler Honda
11.2023 - Current

Front Desk Receptionist

Hope Veterinary Clinic
03.2023 - 07.2023

Server

Texas Roadhouse
12.2022 - 06.2023

Trainer

Barkefellers - The Place for Dogs
11.2022 - 02.2023

Nike Sales Associate

Nike
09.2021 - 11.2022

Wal-Mart Cashier

Walmart
06.2021 - 09.2021

Hostess

Amazing Joe's Grill
05.2021 - 08.2021

Sam's Club Cashier

Sam's Club
09.2020 - 04.2021

High School Diploma -

Columbus North High School

Associate of Applied Science - Criminal Justice

Indiana Wesleyan University

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Julia Kessler