Julia Kowalski
Clinton Township,MI
Summary
Dynamic and customer-focused professional with a proven track record at American Eagle Outfitters, excelling in customer service excellence and adaptability. Skilled in managing transactions efficiently while fostering a positive shopping environment. Recognized for enhancing customer experiences and collaborating effectively in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
American Eagle Outfiters
09.2023 - Current
- Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
- Assisted customers with returns, refunds and resolving transaction issues.
- Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Cashier
Vito's Bakery
06.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Learned how to operate under stress and work in a fast pace environment.
- Operated registers managing cash and credit card transactions.
Education
Landscape Architecture
Michigan State University
East Lansing05-2028
High School Diploma -
Chippewa Valley Highschool
Clinton Township, MI06-2024
Skills
- Customer service excellence
- Product knowledge
- Adaptability and flexibility
- Collaborative mindset
Timeline
Brand Ambassador
American Eagle Outfiters
09.2023 - Current
Cashier
Vito's Bakery
06.2021 - 09.2021
Landscape Architecture
Michigan State University
High School Diploma -
Chippewa Valley Highschool
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