Summary
Overview
Work History
Education
Skills
Timeline
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Julia Kowalski

Clinton Township,MI

Summary

Dynamic and customer-focused professional with a proven track record at American Eagle Outfitters, excelling in customer service excellence and adaptability. Skilled in managing transactions efficiently while fostering a positive shopping environment. Recognized for enhancing customer experiences and collaborating effectively in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Brand Ambassador

American Eagle Outfiters
09.2023 - Current
  • Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.


  • Assisted customers with returns, refunds and resolving transaction issues.
  • Balanced multiple tasks simultaneously while prioritizing customer needs in a fast-paced retail environment.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Cashier

Vito's Bakery
06.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Learned how to operate under stress and work in a fast pace environment.
  • Operated registers managing cash and credit card transactions.


Education

Landscape Architecture

Michigan State University
East Lansing
05-2028

High School Diploma -

Chippewa Valley Highschool
Clinton Township, MI
06-2024

Skills

  • Customer service excellence
  • Product knowledge
  • Adaptability and flexibility
  • Collaborative mindset

Timeline

Brand Ambassador

American Eagle Outfiters
09.2023 - Current

Cashier

Vito's Bakery
06.2021 - 09.2021

Landscape Architecture

Michigan State University

High School Diploma -

Chippewa Valley Highschool
Julia Kowalski