Julia Lansdell
Saltillo,MS
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Cashier/Customer Service Representative
Reeds Department Store
Tupelo, MS
08.2023 - 02.2025
- Delivered excellent customer service over the phone, Consistently meeting client needs and resolving concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier/Customer Service Representative
Claires Stores Inc
Tupelo, MS
06.2021 - 08.2023
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Todd’s of Saltillo
Saltillo, MS
10.2017 - 11.2020
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register operations, ensuring balance at end of shifts.
- Assisted customers with product inquiries, enhancing shopping experience.
- Trained new cashiers on procedures and customer service standards.
- Monitored inventory levels and communicated needs to management effectively.
- Collaborated with team members to maintain cleanliness and organization in the workspace.
Education
LPN Certificate - Nursing
Northeast Mississippi Community College
Booneville, MS07.2024
Associate of Arts - Health Administration
Itawamba Community College
Fulton, MS05.2022
High School Diploma -
Saltillo High School
Saltillo, MS05.2020
Skills
- Customer service excellence
- Team collaboration
- Professionalism and courtesy
- Problem-solving
- Honest and dependable
- Work ethic and integrity
- Reliability and punctuality
- Patience and empathy
- Customer service
- Time management skills
Timeline
Cashier/Customer Service Representative
Reeds Department Store
08.2023 - 02.2025
Cashier/Customer Service Representative
Claires Stores Inc
06.2021 - 08.2023
Cashier
Todd’s of Saltillo
10.2017 - 11.2020
Associate of Arts - Health Administration
Itawamba Community College
High School Diploma -
Saltillo High School
LPN Certificate - Nursing
Northeast Mississippi Community College