Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Professional Sales Representative
Viatris
Sugar Land, Texas
09.2024 - Current
Cultivated relationships with healthcare professionals, enhancing product knowledge and driving engagement.
Delivered product presentations that highlighted benefits and features, increasing client understanding and interest.
Managed territory effectively, ensuring consistent communication with key accounts.
Analyzed market trends to identify opportunities for business growth and expansion.
Participated in industry and pharmaceutical conferences to network and acquire competitive insights, informing strategic decisions.
Reviewed weekly and monthly performance metrics to evaluate progress against goals.
Clinical Sales Specialist
Baxter
Houston , Tx
08.2022 - 08.2023
Conducted product demonstrations to improve clinician engagement and adoption.
Analyzed market trends to identify opportunities for product positioning and growth.
Coordinated and executed educational seminars for medical staff and clients to increase product knowledge and usage.
Engaged in continuous learning to stay informed about competitive products and technologies.
Engaged in trade shows, conferences, and symposiums to promote products and gather market insights.
Manager, Ambulatory, Pulmonary Diagnostic Lab
TEXAS CHILDREN’S HOSPITAL
Houston, TX
01.2021 - 08.2022
Oversaw daily operations of pulmonary diagnostic lab, managing staffing, patient flow, provider requests, and customer complaints to ensure optimal service delivery.
Maintained a patient experience score at or above 85% for 6 months
Collaborated with stakeholders to develop protocols and educational content, enhancing operational efficiency and staff training.
Source, evaluate, and implement new medical devices and equipment for diagnostic testing
Applied budgeting practices in hospital settings to effectively manage resources and support lab operations.
Simulation Education Specialist/Project Manager
TEXAS CHILDREN’S HOSPITAL
Houston, TX
01.2017 - 01.2021
Managed large-scale clinical simulation system initiatives to enhance patient safety and educational effectiveness across the institution
Lead cross-functional teams in the management and execution of large clinical project related to identifying and mitigating latent safety threats to patients
Implemented findings from Failure Modes Effects Analysis (FMEA) reports by prioritizing and addressing latent safety threats
Developed curriculum for learning activities in 'debriefing clinical events', 'Rapid Cycle Deliberate Practice' and 'Trach/vent management'
Facilitated educational workshops to enhance quality improvement skills among faculty
Acquired expertise in resilience engineering and Safety 2 methodologies during 2019 training with the McChrystal Group
Coordinated high-impact learning events with Breakthrough Communication and Academy of Communication in Healthcare (ACH) to improve faculty quality improvement skills
Coordinated education for over 200 respiratory staff, including annual CEU management to ensure ongoing professional development.
Collaborate with the health care team in planning, implementation and evaluation of the treatment approach
Directed projects for cystic fibrosis management, improving care protocols and patient education initiatives.
Oversaw management of the tracheostomy clinical program.
Contributed to task force aimed at preventing ventilator-associated pneumonia.
Facilitated quality enhancement projects in care processes, contributing to improved patient outcomes and operational effectiveness.
Develop, optimize and Execute implementation of electronic medical records throughout the institution
Relief Manager
TEXAS CHILDREN’S HOSPITAL
Houston, TX
01.2006 - 01.2008
Coordinated and scheduled daily staffing assignments, overseeing on-staff respiratory therapists to ensure adequate coverage
Supervised staff during daily operations, ensuring compliance with policies and correct execution of procedures
Provided coaching to staff following real time incidents
Monitored, evaluated, and ensured safe use of equipment throughout hospital, taking proactive measures to prevent unsafe care
Staff Therapist
TEXAS CHILDREN’S HOSPITAL
Houston, TX
01.2004 - 01.2006
Provided direct patient care in alignment with MD orders, enhancing patient outcomes in pediatric, neonatal, and cardiovascular intensive care units.
Demonstrated excellent communication with Physician, Nursing, other members of the healthcare team
Provided individual therapy sessions for children with emotional and behavioral challenges.
Collaborated with multidisciplinary teams to develop comprehensive treatment plans.
Conducted assessments to identify mental health needs of pediatric patients.
Education
Masters of Science - Health Professions
UNIVERSITY OF TEXAS MEDICAL BRANCH
Galveston, TX
01-2015
Associate’s Degree - Applied Science in Respiratory Care
ALVIN COMMUNITY COLLEGE
Alvin, TX
01-2005
Bachelor of Science - Health, Community Health Option
TEXAS A&M UNIVERSITY
College Station, TX
01-2002
Skills
Sales strategy
Sales performance
Sales metrics
Consultative selling
Account Management
Territory management
Project management
Research
Regulatory compliance
Staff Development
Presentation skills
Effective communication
Awards
Texas Children’s Hospital Super Star employee, 04/01/12
Dean’s List, Alvin Community College, 05/01/05
National Dean’s List, Texas A&M University, 05/01/02
Honoring America’s Outstanding College Students, Texas A&M University, 05/01/02
Licensure And Certification
Texas Medical Board Licenses, Registered Respiratory Therapist, #90044, Neonatal and Pediatric Specialist (NPS), Pediatric Advanced Life Support (PALS) Provider/Instructor, Neonatal Resuscitation Program (NRP) Provider/Instructor #844-9576, Basic Life Support (BLS) Provider, Heartsaver First Aid #08150350135, Advanced Quality Improvement Course- Texas Children’s Hospital, Lean Six Sigma- lean belt certified, Franklin Covey- Project Management Essentials
Professional Associations
American Association for Respiratory Care (AARC) member, #9496408