Adept Certified Pharmacy Technician with a proven track record at GEORGE H O'BRIEN JR VA MEDICAL CENTER, excelling in medication dispensing and problem-solving. Enhanced patient care and pharmacy efficiency through meticulous drug inventory control and outstanding support to pharmacists. Demonstrated commitment to pharmacy ethics and HIPAA regulations, significantly boosting customer trust and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Certified Pharmacy Technician
GEORGE H O'BRIEN JR VA MEDICAL CENTER
09.2002 - Current
Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
Boosted customer retention through exceptional service, addressing concerns professionally and courteously, fostering trust between patients and pharmacy staff.
Assessed prescription refills for accuracy before dispensing them to patients.
Promoted compliance with state regulations by properly labeling medications and ensuring controlled substances were securely stored.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Managed opening and closing duties for pharmacy.
Coordinated verification and filling of more than 80 daily prescriptions in high-volume medical center pharmacy environment.
Education
No Degree - Secretarial Studies And Office Administration
Howard College
Big Spring, TX
High School Diploma -
Big Spring High School
Big Spring, TX
05.1993
Skills
Problem-solving skills
HIPAA Regulations
Medication Dispensing
Manual and automated medication dispensing
Pharmacist support
Drug storage procedures
Drug Inventory Control
Supply Restocking
Pharmacy Ethics
Drug Classification Knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
ASL
Elementary
Timeline
Certified Pharmacy Technician
GEORGE H O'BRIEN JR VA MEDICAL CENTER
09.2002 - Current
No Degree - Secretarial Studies And Office Administration
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