Julia Lozano
El Paso,TX
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Starbucks Master Barista
Target
10.2020 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Head Cashier
Peter Piper Pizza Inc
09.2016 - 06.2019
- Maintained a clean and organized work area, contributing to a pleasant environment for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Provided exceptional customer service by promptly resolving issues and fostering positive relationships with patrons.
Team Member
Sonic Drive In
09.2014 - 09.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Associate of Applied Science - Medical Assisting
El Paso Community College
El Paso, TX12-2024
Skills
- Interviewing Patients
- Vital Signs
- Phlebotomy
- IM, SC, ID Injections
- EKG's
- Assist with Examinations
- Bilingual
- Basic Lab Work
- Answering Phone Calls
- Collecting Payments
- Familiar with Billing
- Minor Office Surgery
Certification
- Visions and Hearing- Texas State Department of Health.
- Basic Life Support (BLS) - American Heart Association.
- First Aid Certification
- HIPAA and City-Wide Orientation Certificates
Timeline
Starbucks Master Barista
Target
10.2020 - Current
Head Cashier
Peter Piper Pizza Inc
09.2016 - 06.2019
Team Member
Sonic Drive In
09.2014 - 09.2016
Associate of Applied Science - Medical Assisting
El Paso Community College