Julia Lyell
Manager of Studio Operations
San Diego,California
Summary
Recent SDSU graduate and seasoned Operations Manager with 4+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes, and leading with compassion.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Manager of Operations
The Bar Method Point Loma
San Diego , CA
2018.10 - Current
- Created policies and procedures for the studio and delivered training to employees.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Handled accounting for payroll and billing.
- Maintained positive customer relations and loyalty by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Supervised staff of 15 personnel. Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Science - Health Communication
San Diego State University
San Diego, CA 2020.08 - 2022.05
Associate of Arts - Gerontology
Miracosta College
Oceanside, CA 2018.08 - 2018.12
Associate of Arts - Communications
Miracosta College
Oceanside, CA 2017.08 - 2018.05
Skills
Customer relations specialist
undefinedTimeline
Bachelor of Science - Health Communication
San Diego State University
2020.08 - 2022.05
Manager of Operations
The Bar Method Point Loma
2018.10 - Current
Associate of Arts - Gerontology
Miracosta College
2018.08 - 2018.12
Associate of Arts - Communications
Miracosta College
2017.08 - 2018.05
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