Julia Maloney
Edgewater,MD
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dollar Tree
01.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Arts - Psychology
University of Virginia
Charlottesville, VA05.1978
Skills
- Inventory Control
- Customer Needs Assessment
- Order Processing
- Upselling
- Payment Processing
- Cash Handling
- Display Setup
- Flexible Schedule
- Multi-Tasking Strength
- Money Handling
- Problem-Solving Skills
- POS System Operation
- Client Service
- Exceptional Customer Service
- Merchandising Knowledge
- Product Recommendations
- Merchandise Display
- Expert in [Subject]
- Product Promotions
- Professional Demeanor
- [Type] Product Knowledge
- Dispute Mediation
- Problem-Solving
- Stocking and Receiving
- Sales Training
- Point of Sale Operation
- Customer Service
- Policy and Procedure Adherence
- Cash Register Operation
- Teamwork and Collaboration
- Reliable and Punctual
- Merchandising Understanding
- Cash Handling Accuracy
Timeline
Sales Associate
Dollar Tree
01.2018 - Current
Bachelor of Arts - Psychology
University of Virginia