Julia Martinez
Los Angeles,CA
Summary
Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude.
Overview
4
4
years of professional experience
Work History
Front End Lead
Ralph’s
12.2021 - Current
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Managed efficient cash register operations.
Crew Leader
Coldstone Creamy
10.2020 - 11.2021
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Cashier
Pollo Loco
04.2019 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Synergy Quantum Academy
Los Angeles, CA06.2020
Associate in Electronics Engineering Technology - Engineering
Santa Monica College
Santa Monica, CA08.2024
Skills
- Cash Register Systems
- Currency Counting
- Customer Complaint Resolution
- Financial Transactions
- Purchase Assistance
- Customer Loyalty Programs
- Credits and Refunds
- Front-End Support
Other Skills
- Microsoft Word, Pages, PowerPoint, Office and Excel,
- Adobe Photoshop, Adobe illustrator
- Multi Social media apps; Snapchat, Instagram, TikTok and
- Basic graphic design skills
- Basic editing skills
Languages
Spanish
Full Professional
Timeline
Front End Lead
Ralph’s
12.2021 - Current
Crew Leader
Coldstone Creamy
10.2020 - 11.2021
Cashier
Pollo Loco
04.2019 - 10.2021
High School Diploma -
Synergy Quantum Academy
Associate in Electronics Engineering Technology - Engineering
Santa Monica College
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