- Pilates
- Music
- Road Trips
- Baking
- Fashion and Style
JULIA MCLEAN
Swarthmore,PA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Professional Pet Sitter
Love 'Em and Leave 'Em Home
Swarthmore, PA
09.2025 - Current
- Provided attentive care for pets, ensuring their safety and well-being during client absences.
- Maintained accurate records of pet routines, preferences, and health needs for customized care.
- Developed strong relationships with clients through effective communication and reliability.
- Executed daily feeding, walking, and playtime schedules to promote physical activity and mental stimulation.
Babysitter
01.2018 - Current
- Creates a safe and fun environment
- Actively supervised during playtime and activities
- Ensured a safe environment by monitoring for potential hazards and child-proofing and following emergency protocols
Receptionist
Garnet Valley Eye Care
Boothwyn, PA
04.2025 - 09.2025
- Managed patient scheduling and appointment confirmations, optimizing daily operations.
- Provided front-desk support, enhancing patient experience through effective communication.
- Answered phone promptly and directed incoming calls to correct offices.
- Coordinated medical records management, ensuring compliance with privacy regulations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Camp Counselor
Big Sky Bible Camp
Montana
06.2023 - 08.2024
- Provided direct supervision to a group of overnight campers with special needs, ensuring their safety, well-being, and engagement through the camp activities
- Created an inclusive environment by adapting activities to be accessible and enjoyable for campers of all abilities
Chick-fil-A Team Member
Chick-fil-A
Media, PA
05.2022 - 09.2022
- Provided exceptional customer service during peak hours, ensuring a positive dining experience.
- Supported daily operations by managing cash register transactions accurately and efficiently.
- Executed timely food orders while maintaining high quality and presentation standards.
- Collaborated with team members to maintain inventory accuracy and ensure stock availability.
Education
Strath Haven High School
01-2024
Associate of Science - Surgical Technology
Delaware County Community College
Media, PA06-2028
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Relationship building
Interests
Timeline
Professional Pet Sitter
Love 'Em and Leave 'Em Home
09.2025 - Current
Receptionist
Garnet Valley Eye Care
04.2025 - 09.2025
Camp Counselor
Big Sky Bible Camp
06.2023 - 08.2024
Chick-fil-A Team Member
Chick-fil-A
05.2022 - 09.2022
Babysitter
01.2018 - Current
Strath Haven High School
Associate of Science - Surgical Technology
Delaware County Community College