Summary
Overview
Work History
Education
Skills
Timeline
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Julia Ochoa Hernandez

Silverdale

Summary

Results-driven sales professional with a track record of surpassing sales goals and driving business growth in the Pacific region. Expertise in relationship management and analytical problem-solving, delivering exceptional customer service while fostering loyalty and satisfaction.

Overview

6
6
years of professional experience

Work History

SENIOR ACCOUNT EXECUTIVE

Yelp
04.2025 - 04.2026
  • Exceeded sales targets consistently, recognized as top-seller in Pacific region through persuasive communication, strategic negotiation, and high-volume client outreach.
  • Managed client relationships to enhance satisfaction and retention.
  • Analyzed client performance data to optimize advertising strategies and recommendations.

UNDERWRITER

Carvana
Tempe
09.2023 - 03.2025
  • Reviewed high-volume auto loan applications, assessed credit risk and income stability, ensured regulatory compliance, and made informed lending decisions to support responsible lending and mitigate financial exposure.
  • Evaluated loan applications to determine risk and eligibility for financing.
  • Analyzed credit reports to assess borrower reliability and payment history.
  • Collaborated with sales team to streamline financing processes for customers.

REINSTATEMENT SPECIALIST

Flagship Credit Acceptance
Tempe
11.2022 - 08.2023
  • Facilitated repossessions and assisted customers in reinstating auto loans to recover vehicle access.
  • Managed customer inquiries and resolved issues in a timely manner.
  • Collaborated with teams to streamline loan processing procedures.
  • Analyzed client data to identify trends and improve service offerings.

LOAN ADVISOR / REINSTATEMENT SPECIALIST

Bridgecrest Financial
Mesa
02.2020 - 09.2022
  • Advised clients on suitable loan products and financial options tailored to their needs.
  • Guided customers through loan approval process, ensuring clarity and understanding of requirements.
  • Evaluated loan applications for accuracy and completeness.
  • Assisted customers in reviewing past due balances, providing financial guidance, and implementing solutions to prevent delinquency while emphasizing importance of timely payments.

Education

Licensed Aesthetician & Certified Laser Technician -

Imaj Institute
Scottsdale, AZ
03-2024

Photography & Graphic Design -

Art Institute of Portland
Portland, OR
07-2017

High School Diploma -

Janesville-Waldorf-Pemberton
Janesville, MN
05-2017

Skills

  • Consultative Selling
  • Sales Achiever
  • Client-Focused
  • Relationship Building
  • Effective Communicator
  • Attention to Detail
  • Analytical
  • Problem Solver
  • Goal Oriented
  • Team Player
  • Strong Integrity
  • Document Control

Timeline

SENIOR ACCOUNT EXECUTIVE

Yelp
04.2025 - 04.2026

UNDERWRITER

Carvana
09.2023 - 03.2025

REINSTATEMENT SPECIALIST

Flagship Credit Acceptance
11.2022 - 08.2023

LOAN ADVISOR / REINSTATEMENT SPECIALIST

Bridgecrest Financial
02.2020 - 09.2022

Licensed Aesthetician & Certified Laser Technician -

Imaj Institute

Photography & Graphic Design -

Art Institute of Portland

High School Diploma -

Janesville-Waldorf-Pemberton
Julia Ochoa Hernandez