Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Julia Oliveira

Framingham,MA

Summary

Driven professional with a proven track record at Vivis Kicth, enhancing customer satisfaction through exceptional service and maintaining high accuracy in transactions. Demonstrated ability to lead and improve team efficiency at Oliveira Clean Services. Skilled in customer assistance and work ethic, adept at fostering positive relationships and streamlining operations for better productivity.

Overview

2
2
years of professional experience

Work History

Cashier

Vivis Kicth
11.2023 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Line Cook

Yarmouth by Evan
04.2023 - 10.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Maintained a clean and organized workstation, ensuring compliance with health department regulations.

Cleaning Supervisor

Oliveira Clean Services
01.2022 - 04.2023
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.

Education

High School Diploma -

Escola Estadual Clemente Luiz
Brasil

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Languages

Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Cashier

Vivis Kicth
11.2023 - 07.2024

Line Cook

Yarmouth by Evan
04.2023 - 10.2023

Cleaning Supervisor

Oliveira Clean Services
01.2022 - 04.2023

High School Diploma -

Escola Estadual Clemente Luiz

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Julia Oliveira