Julia Padilla
Kissimmee,FL
Summary
Dynamic Medical Assistant with extensive experience at IMA Medical Group, excelling in patient scheduling and compliance with HIPAA regulations. Proven ability to enhance clinic workflow and improve patient satisfaction through effective communication and compassionate care. Skilled in electronic health records and vital sign monitoring, ensuring high-quality patient support.
Overview
10
10
years of professional experience
Work History
Medical Assistant
IMA Medical Group
09.2024 - Current
- Managed appointment scheduling and maintained calendar for medical staff.
- Processed patient records and ensured compliance with data privacy regulations.
- Coordinated communication between patients and healthcare providers effectively.
- Assisted in the preparation of reports and documentation for patient care meetings.
- Administered patient care, including vital sign monitoring and medical history documentation.
- Coordinated patient scheduling, optimizing clinic flow and reducing wait times.
Front Desk Receptionist
Ability Rehabilitation
01.2023 - 09.2024
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Scheduled appointments and coordinated with staff to optimize clinic workflow.
- Handled incoming calls, directing inquiries to appropriate departments efficiently.
- Maintained accurate records of client interactions and appointment schedules.
New Patient Coordinator
Advance NeuroSpine Advance
12.2021 - 01.2023
- Coordinated new patient intake processes, ensuring timely and accurate documentation.
- Managed appointment scheduling using electronic health record systems to improve patient flow.
- Communicated with patients regarding insurance verification and financial options for services.
- Assisted in developing onboarding materials to enhance patient education and engagement.
New Patient Coordinator
Osceola Cancer Center
09.2018 - 12.2021
- Streamlined patient follow-up procedures to boost satisfaction and retention rates.
- Trained new staff on operational protocols related to patient coordination and service delivery.
- Collaborated with healthcare providers to resolve patient inquiries and facilitate care transitions.
- Implemented feedback mechanisms to gather insights for continuous improvement in patient experience.
Medical Receptionist
Florida Cancer Specialists
11.2015 - 09.2018
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated insurance verification processes to ensure accurate billing and minimize claim denials.
- Assisted in maintaining patient records, ensuring compliance with HIPAA regulations and data accuracy.
- Trained new staff on office procedures and customer service best practices to enhance team performance.
Education
Associate of Science - Medical Assistance
NUC University Florida Technology
Kissimmee, FL11-2025
Certificate of Technical Studies - Home Health Aide
Professional Academy of Health
Kissimmee, FL12-2021
Certificate of Technical Studies - Health Administration
Florida Mid Tech
Orlando, FL05-1989
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Data entry
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Medical procedures
- Laboratory specimen collection
- Appointment setting
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant
IMA Medical Group
09.2024 - Current
Front Desk Receptionist
Ability Rehabilitation
01.2023 - 09.2024
New Patient Coordinator
Advance NeuroSpine Advance
12.2021 - 01.2023
New Patient Coordinator
Osceola Cancer Center
09.2018 - 12.2021
Medical Receptionist
Florida Cancer Specialists
11.2015 - 09.2018
Associate of Science - Medical Assistance
NUC University Florida Technology
Certificate of Technical Studies - Home Health Aide
Professional Academy of Health
Certificate of Technical Studies - Health Administration
Florida Mid Tech